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Zenith Bank Launches Intelligent Chatbot, Ziva

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Nigeria’s leading financial institution, Zenith Bank Plc, has introduced an Artificial Intelligence (AI) powered Chatbot on WhatsApp named ZIVA (Zenith Intelligent Virtual Assistant), which enables customers to perform financial transactions and enjoy real-time customer service from their mobile phones.

Customers can enroll by simply adding the bank’s verified WhatsApp mobile number 07040004422 on their mobile devices, agree to the legal terms of use, and then initiate a conversation. This product provides the convenience for the bank’s customers to interact and transact on a 24 hours basis on the encrypted WhatsApp platform.

With this capability to respond to chats/queries anchored on the existing WhatsApp platform, customers will be able to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and top up airtime. They will also be able to confirm cheques, pay bills, apply for loans, block their accounts, and request mini statements, amongst other banking services.

Commenting on the new banking solution, the Group Managing Director/Chief Executive of Zenith Bank Plc, Mr. Ebenezer Onyeagwu said: “The launch of ZIVA is driven by the need for additional secured channels of communication with our customers as we deepen our retail penetration”.

Speaking further on the WhatsApp chatbot, Onyeagwu noted that “since the behavioural pattern of the modern customer dictates that they want to engage with brands over the channel of their choice, it was really important for us as a leading financial services institution and a pioneer of several technological innovations in the financial services industry to implement this solution in order to continue to create value for our teeming customers who incidentally were already using WhatsApp as a primary channel of communication”.

Zenith Bank has continued to distinguish itself in the Nigerian financial services industry through superior service offerings, unique customer experience, and sound financial indices.

The bank has remained a clear leader in the digital space with several firsts in the deployment of innovative products, solutions, and an assortment of alternative channels that ensure convenience, speed, and safety of transactions.

The bank’s commitment to world-class service standards has led to several product innovations, including the “Zenith Timeless Account”, which allows Nigerians aged 60 years and above bank for free, the “Zenith Save4me”, a high-interest target savings account, and the deployment of contactless payments and QR on ATM points, amongst others.

Zenith Bank places a premium on its core business strategy anchored on People, Technology and Service, to create value for its numerous clientele. With a team of dedicated professionals, the bank leverages its robust Information and Communication Technology (ICT) infrastructure to provide cutting-edge solutions and products through its network of branches and electronic/digital channels.

In recognition of its track record of excellent performance and commitment to best-in-class service, Zenith Bank was voted as Best Commercial Bank in Nigeria in the World Finance Banking Awards 2021, Bank of the Year (Nigeria) in The Banker’s Bank of the Year Awards 2020, Best Bank in Nigeria in the Global Finance World’s Best Banks Awards 2020 and 2021, and Best in Corporate Governance ‘Financial Services’ Africa 2020 and 2021 by the Ethical Boardroom.

Also, the bank emerged as the Most Valuable Banking Brand in Nigeria in the Banker Magazine Top 500 Banking Brands 2020 and 2021, and Number One Bank in Nigeria by Tier-1 Capital in the “2021 Top 1000 World Banks” Ranking by The Banker Magazine.

The bank was also recognized as Bank of the Decade (People’s Choice) at the ThisDay Awards 2020, Retail Bank of the year at the 2020 BusinessDay Banks and Other Financial Institutions (BOFI) Awards, and Best Company in Promotion of Good Health and Well-Being as well as Best Company in Promotion of Gender Equality and Women Empowerment at the Sustainability, Enterprise and Responsibility (SERAS) Awards 2020.

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Road To 2027: We’re Ready To Join APC, Says Kwankwaso, Gives Condition

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The presidential candidate of the New Nigeria People’s Party (NNPP) in the 2023 elections, Senator Rabiu Musa Kwankwaso, has expressed readiness to return to the All Progressives Congress (APC), but only on what he described as a “strong condition.”

Kwankwaso’s declaration ends months of speculation about his political future and has heightened tension within the ruling party and the wider political space.

The former Kano State governor made the remarks on Thursday while receiving Buhari Bakwana, a former political aide to ex-Governor Abdullahi Ganduje, who visited him alongside APC members from the 44 local government areas of Kano State.

He insisted that any talks of returning to APC or merging with it must clearly define what the NNPP stands to gain.
“If you are asking us to join APC, you must tell us what NNPP will gain,” he said.

Kwankwaso maintained that while the NNPP was open to discussions, it would not accept being “used and dumped.” He reminded the delegation of his role in establishing APC in 2013, saying he and his allies endured political persecution at the time.

“We have gubernatorial candidates in all the states and full structures nationwide. What will you offer them if we join?” he asked.
“We are ready to join APC under strong conditions and promises. We will not allow anyone to use us and later dump us.”

The former defence minister also recalled his frustrations with both APC and PDP in past alliances, accusing the two parties of breaching agreements.

“Eight years of APC under the immediate past President Muhammadu Buhari gave us nothing, not even appreciation. In PDP, we asked for just a zonal party chairman, but they refused. We left peacefully, and today we are strong and have integrity,” he said.

His latest statement contrasts with his earlier remarks at the NNPP National Executive Council meeting, where he had pledged to remain with the party despite swirling rumours of his impending defection.

Reacting to Kwankwaso’s comments, the State Secretary of APC in Kano, Hon. Zakari Ibrahim Sarina, said the party would welcome him back if he abides by party principles.

“Kwankwaso can’t come to APC to control the party that has national spread. Remember, APC is not NNPP, which he established and controls,” Sarina said.

“We are ready to welcome Kwankwaso back to APC because his return is an added advantage to the ruling party. Another reason the party will be willing to have him is the peace and tranquillity in Kano. We need social and economic development in Kano,” he added.

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Protest Rocks Lagos Over Alleged Killing Of Marwa Driver By NURTW Boss

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A 55-year-old transport union leader on Lagos Island, Shamsideen Oladiti, widely known as Shamelon, has been taken into custody over accusations of assault and murder.

The Lagos State Police Command confirmed his arrest in a statement on Friday, noting that Oladiti is being detained at the State Criminal Investigation Department (SCID), Panti-Yaba, where investigations into both incidents are ongoing.

Information made available indicates that on September 17, 2025, around 3 p.m., the suspect attacked a dispatch rider in Lagos Island, allegedly using his fists and a helmet to inflict serious injuries.

The rider was rushed to a hospital and is said to be receiving treatment on oxygen support.

It was gathered that Oladiti had earlier been accused in another case linked to an altercation on August 28, 2025.

In that encounter, he allegedly used a metallic ring to repeatedly strike a man on the head and face, causing severe wounds.

Despite medical attention, the man passed away on September 17, 2025, and his body has since been deposited in a mortuary for autopsy.

News of the victim’s death sparked protests at the suspect’s office in Sandgrouse Market, Lagos Island, where mourners of the deceased set two motorcycles ablaze, escalating tensions in the area.

Lagos State Commissioner of Police, CP Olohundare Jimoh, led a team of mobile policemen, tactical squads, and regular officers to the scene to restore calm.

He assured residents that the suspect remains in custody and would face charges once investigations are finalized.

The commissioner also appealed for calm, urging Lagos residents to remain peaceful and law-abiding while stressing the police command’s commitment to delivering justice.

Meanwhile, the command’s spokesperson, SP Abimbola Adebisi, clarified that the dispatch rider attacked on Wednesday is still alive, contrary to earlier reports of his death.

She said: “We have confirmed from the family that he is still alive. He is not dead, although he is currently breathing with the aid of oxygen.

“The one who died passed on September 17th. He was also beaten by Oladiti on August 28th but died on Wednesday, September 17th.”

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Fubara To Address Rivers People At 6pm

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The reinstated governor of Rivers State, Siminalayi Fubara, resumed duty at the Government House, Port Harcourt, on Friday and announced plans to address residents of the state by 6 p.m.

His return comes after the expiration of the emergency rule imposed on the state by President Bola Tinubu on March 18.

Earlier on Friday, Fubara arrived at the Port Harcourt International Airport, Omagwa, accompanied by his wife, Deputy Governor Prof. Ngozi Nma Odu, Chief of Staff Edison Ehie, and other officials.

He was warmly received by former commissioners, local government chairmen, and other political leaders who gathered to welcome him.

Upon his arrival at the Government House, the governor expressed gratitude to Rivers people for their overwhelming show of support.

He said: “I know everybody wants to hear something from me. In fact, I expected it when I landed.

“Let me first of all appreciate the wonderful people of Rivers State. I am really humbled by what I saw at the Airport.

“I was thrilled by the photographs of what happened here yesterday. That reception really humbled me.

“It shows love, confidence and solidarity. I want to say that it is not just a celebration. It is a show of the reactivation of the bond between this government and the people of Rivers State.

“I want to assure you that we will, by the grace of God, continue to give those things that made you people love us. I want to thank everybody and to say that we love you, but God loves you more.”

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