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Zenith Bank Launches Intelligent Chatbot, Ziva

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Nigeria’s leading financial institution, Zenith Bank Plc, has introduced an Artificial Intelligence (AI) powered Chatbot on WhatsApp named ZIVA (Zenith Intelligent Virtual Assistant), which enables customers to perform financial transactions and enjoy real-time customer service from their mobile phones.

Customers can enroll by simply adding the bank’s verified WhatsApp mobile number 07040004422 on their mobile devices, agree to the legal terms of use, and then initiate a conversation. This product provides the convenience for the bank’s customers to interact and transact on a 24 hours basis on the encrypted WhatsApp platform.

With this capability to respond to chats/queries anchored on the existing WhatsApp platform, customers will be able to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and top up airtime. They will also be able to confirm cheques, pay bills, apply for loans, block their accounts, and request mini statements, amongst other banking services.

Commenting on the new banking solution, the Group Managing Director/Chief Executive of Zenith Bank Plc, Mr. Ebenezer Onyeagwu said: “The launch of ZIVA is driven by the need for additional secured channels of communication with our customers as we deepen our retail penetration”.

Speaking further on the WhatsApp chatbot, Onyeagwu noted that “since the behavioural pattern of the modern customer dictates that they want to engage with brands over the channel of their choice, it was really important for us as a leading financial services institution and a pioneer of several technological innovations in the financial services industry to implement this solution in order to continue to create value for our teeming customers who incidentally were already using WhatsApp as a primary channel of communication”.

Zenith Bank has continued to distinguish itself in the Nigerian financial services industry through superior service offerings, unique customer experience, and sound financial indices.

The bank has remained a clear leader in the digital space with several firsts in the deployment of innovative products, solutions, and an assortment of alternative channels that ensure convenience, speed, and safety of transactions.

The bank’s commitment to world-class service standards has led to several product innovations, including the “Zenith Timeless Account”, which allows Nigerians aged 60 years and above bank for free, the “Zenith Save4me”, a high-interest target savings account, and the deployment of contactless payments and QR on ATM points, amongst others.

Zenith Bank places a premium on its core business strategy anchored on People, Technology and Service, to create value for its numerous clientele. With a team of dedicated professionals, the bank leverages its robust Information and Communication Technology (ICT) infrastructure to provide cutting-edge solutions and products through its network of branches and electronic/digital channels.

In recognition of its track record of excellent performance and commitment to best-in-class service, Zenith Bank was voted as Best Commercial Bank in Nigeria in the World Finance Banking Awards 2021, Bank of the Year (Nigeria) in The Banker’s Bank of the Year Awards 2020, Best Bank in Nigeria in the Global Finance World’s Best Banks Awards 2020 and 2021, and Best in Corporate Governance ‘Financial Services’ Africa 2020 and 2021 by the Ethical Boardroom.

Also, the bank emerged as the Most Valuable Banking Brand in Nigeria in the Banker Magazine Top 500 Banking Brands 2020 and 2021, and Number One Bank in Nigeria by Tier-1 Capital in the “2021 Top 1000 World Banks” Ranking by The Banker Magazine.

The bank was also recognized as Bank of the Decade (People’s Choice) at the ThisDay Awards 2020, Retail Bank of the year at the 2020 BusinessDay Banks and Other Financial Institutions (BOFI) Awards, and Best Company in Promotion of Good Health and Well-Being as well as Best Company in Promotion of Gender Equality and Women Empowerment at the Sustainability, Enterprise and Responsibility (SERAS) Awards 2020.

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Lagos Acquires Two Brand New Sets 10-Cars Intra-City Metropolitan Trains For Red Line Rail Project [PHOTOS]

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In line with his administration’s commitment to Traffic Management and Transportation, Lagos State Governor, Mr. Babajide Sanwo-Olu, has acquired two sets of new 10 cars Talgo 330kmph trains for the Lagos Red Line rail project.

Governor Sanwo-Olu completed the acquisition deal of the trains at a public event inside the Milwaukee facilities of Spanish train manufacturer Talgo Incorporated in the United States, on Tuesday.

The trains will be heading to Lagos, Nigeria for the Red Line, a 37 km track rail project started by Governor Babajide Sanwo-Olu. The red line will have 11 stations and when completed, it will be the first operational metro system in West Africa.

Speaking at the event, Governor Sanwo-Olu, who was accompanied by the Lagos State Commissioner for Transportation, Dr. Frederic Oladeinde; Special Adviser to the Governor on Works, Engr. Aramide Adeyoye and Managing Director of Lagos Metropolitan Area Transport Authority (LAMATA), Engr. Abimbola Akinajo, said Lagos State Government is excited to complete the purchase of the two brand new trains.

He said they were in Milwaukee to see things for themselves in respect of the purchase of the trains, adding that they have inspected the trains, seen their configuration, and are satisfied that they fit into the tracks of the Redline in Lagos.

“A train is not something you can just go on the shelf and pick up. We are very lucky to get brand new trains. We have seen our beautiful white and red trains. Coincidentally, the rail line is called Red Line and you can see they have given us the colour. We are just going to brand it and put up our seal there.

“We hope that this (purchase of the trains) will be the beginning of a mutually beneficial business relationship. Providing source of livelihood for our citizens is all about providing jobs for our people and that is what we are doing. It is about ensuring that we can build our economy; people can move from one location to another and businesses can grow.

“Part of what we have done in the last two and half years is to have what we call Integrated Urban Mass transportation system, where we will be using road infrastructure, waterway infrastructure and rail infrastructure so that we can move over 20 million Lagosians within and around the city,” he said.

The acting Milwaukee Mayor Cavalier Johnson, who received Governor Sanwo-Olu in the city, said: “It is a little bittersweet. I am sending my congratulations to the Governor of Lagos State in Nigeria, but also a little disappointed that we missed out on the opportunity to have those train sets operating here in Milwaukee and in Wisconsin.”

Also speaking the CEO and President, Talgo USA Antonio Perez, said “For us, it is important that our trains are utilized. It doesn’t make any good for the trains that we built to be stored and kept without passengers riding them.”

Governor Sanwo-Olu accompanied by the Lagos State delegation during the visit inspected the interior design of the newly acquired Talgo 330kmph intra-city metropolitan trains.

Since the commencement of his administration on May 29, 2019, Governor Sanwo-Olu has maintained his administration’s commitment to bringing the Red Line project to fruition during the lifetime of his government.

The Governor has specifically promised Lagosians that the first phase of the Red Line will begin by the last quarter of 2022 or the first quarter of 2023, with a capacity of 500,000 passengers daily.

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Davido Slams Cousin Dele Adeleke For Writing About His Mother’s Death

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David Adeleke, better known as Davido, a multi-award-winning Nigerian singer, has slammed his cousin, Dele Adeleke, for his bid for governor of Osun State.

This time, the musician chastised the politician for mentioning his (Davido’s) mother’s death in a story about his political ambitions.

Davido mentioned in a series of tweets on Wednesday that his cousin hired individuals to write about him (Davido), but he didn’t seem to mind.

However, the singer noted that his mother raised his cousin, yet the latter wrote about his death.

“Because of your ambition, you have your people write about me (which I don’t care about) but to include the death of my mother in an article; the same woman that raised you. Ok Dele, God will reward you,” Davido tweeted.

The Aye crooner noted that Dele Adeleke also stoop so low to mention the name of another family member, whom Davido simply described as ‘Aunty Vero.’

He said, “The truth hurt you that much you had to go that low to mention your Aunty Vero that cared for you. Well, I don open my crase for the year (sic). Stay tuned.”

Davido had on Tuesday called out Dele Adeleke for eyeing the governorship seat of Osun State, a position which his uncle, Senator Ademola Adeleke, was also interested in.

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BREAKING: Court Orders FG To Pay Nnamdi Kanu N1bn

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A High Court in Abia State has ordered the Federal Government to pay N1 billion to Nnamdi Kanu, the leader of the Indigenous People of Biafra, as well as write him a letter of apology.

Kanu has petitioned the court for N5 billion in compensation for the military’s raid of his father’s home on September 10, 2017.

In a ruling on Wednesday, according to his lawyer, Aloy Ejimakor, the Court presided over by Justice Benson Anya stated that the Federal Government violated the IPOB leader’s fundamental rights.

The Court also recommended a political solution to the agitation for the restoration of the defunct Biafra Republic championed by IPOB.

Kanu’s lawyer made this known in a tweet, saying, “Mazi Nnamdi Kanu WINS as Abia High Court rules that the Federal Government violated his fundamental rights. Orders the Federal government to pay N1b to him and issue a letter of apology to him.

“Most importantly, the Court recommended political solution to the #Biafran agitation.”

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