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BIG STORY

NIMC: Banks, Telcos, Passport Issuance Suffer Set Back As Portal Breaks Down

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Thousands of telecommunications subscribers around the country have been left stranded due to a technical fault in the National Identity Management Commission portal, which has rendered SIM-related services unavailable.

According to the Federal Government’s decision, the impacted NIMC portal allows telecom companies, the Nigerian Immigration Service, banks, and other organizations to authenticate their clients’ National Identity Numbers before providing service to them.

Following the Nigerian Communications Commission’s decision to include NIN in the requirements for all new and existing SIM cards, telecom companies must synchronize their SIM registration portals with the NIMC portal to validate their subscribers’ information.

Downtime enters sixth day, MTN, Glo, Airtel, 9mobile suspend SIM replacement/acquisition

However, the downtime experienced over the past five days by the NIMC portal has made it almost impossible for telecom firms to sell new SIM cards or retrieve lost lines.

According to a source at MTN who spoke on condition of anonymity because she was not authorised to speak on the matter, the downtime in the NIMC network which occurred late on Tuesday has brought SIM-related services to a halt.

The source said, “NIMC made it compulsory that before we can register a customer, we have to verify their NIN. The agency gave us a back route to its server. We connect to the server to verify NIN. When we verify, it will bring the record of the customer (the information the customer gave to NIMC while registering for NIN). We have to confirm the information the customer gave NIMC against what we have. There’s a way we connect to the NIMC server. It is that server that has been down since Wednesday.

“Before now, we didn’t need NIN to do this. We just use the customer’s valid ID card and SIM pack. If the customer does not have that, a sworn affidavit is okay. However, the introduction of NIN has changed that.”

Speaking on how the development might affect the company’s revenue, the official said, “We have registration stores (centres) that attend to hundreds of customers on a daily basis. In my service centre, we attend to not less than 200 customers in a day. We can’t really estimate the amount we are losing. Sometimes, after retrieving their lines, some customers can buy as much as N30,000 airtime. Some can buy as much as N5,000 airtime. So, any day we don’t do business, one service centre can lose up to hundreds of thousands of naira.”

When our correspondents visited some service centres of the telcos, officials and customers narrated their ordeals.

When one of our correspondents paid a visit to a Glo retail outlet in Lagos, a myriad of frustrated subscribers could be seen inside and outside the premises of the service centre.

Some of the subscribers told our correspondent that they had visited the outlet for days on end but they were not attended to due to the NIMC portal glitch.

“Seriously I don’t understand, and I called them to ask if everything was okay before I came here. I came the other day and they told me the same thing,” a disgruntled subscriber said after being told SIM-related services was yet to be restored due to the NIMC server glitch.

In a chat with one of our correspondents, a top official at a Glo retail outlet, who also pleaded anonymity, confirmed that with the new directive by the NCC, all telcos are compulsorily required to verify the NIN details of all subscribers before registering their new SIM cards.

“The problem is with the NIMC server. Their server is down; we can’t connect with them. We don’t know when it will be back. All the telecoms (companies) have networks but because of NIN verification, we can’t work. It is a Federal Government directive: without NIN, we can’t do anything. Even if you want to buy SIM and register, without NIN, you can’t do it.”

In the same vein, subscribers were seen at an Airtel office lamenting their inability to retrieve their GSM lines despite repeated attempts to do so during the week.

A subscriber, who identified himself as Tochukwu, said, “This is my second time here and they have been saying the same thing, that they don’t have a network. They’re saying it’s because of this NIN something. It’s quite disappointing because, after today which is Saturday, I won’t have a chance to do this again.”

A member of staff at the Airtel office, who did not want to be named, said the NIMC portal downtime had grounded SIM-related services of telcos across the country.

“You cannot get a new SIM until next week because there is no network. It’s not all network. It is this NIN something. It’s because we have to use your NIN to register the SIM. It affects all the telecommunications (companies),” he said.

NIMC, telcos, other stakeholders meet

As the problem lingered, it was gathered that the NIMC officials held a meeting with telcos and other stakeholders over the development.

It was learnt that NIMC advised telcos to temporarily revert to the vNIN platform until it is able to sort out its technical difficulties.

A top official privy to the development said, “NIMC confirms its service is still down and it doesn’t have an estimated turnaround time from its service provider. Hence, it is looking for alternatives to restore services over the weekend. However, NIMC has proposed that we use vNIN in the interim which the industry kicked against based on technical readiness and process issues.”

However, the meeting held with NIMC resolved that telcos must uphold certain rules while the glitch lingers.

It said, “New registration and SIM swap without a prior verified NIN and linked to our Know Your Customer will not be allowed until full service is restored.

“SIM swap for a previously verified NIN that has been linked to our (telcoms) Know Your Customer will be allowed to proceed based on when approval letter is received from NCC today (Friday).

“New SIM registration (additional SIM for an existing subscriber with a previously verified NIN and linked to our (telcoms) Know Your Customer) will be allowed to proceed based on when approval letter is received from NCC today (Friday).”

As of the time of filing this report, it could not be verified if the approval has been received or not.

According to some telcos’ officials, there is a feeling of discontent among operators due to the technical readiness and bottlenecks that would be required to make the temporary switch to the vNIN.

It was gathered that the telcos had kicked against it when it was suggested initially.

It is understood that the vNIN, which involves generating tokens, is riddled with technical concerns that the telcos are not prepared to commit resources to, particularly given the fact that the switch to the vNIN platform will only be on a temporary basis until the NIMC server glitch is resolved.

“Nobody is prepared for that one (tokenisation). It was supposed to start in January, but they (telcos) were not ready. Now they’re trying to push tokens. It’s possible they deliberately collapsed this one so they can push people to tokens. I don’t know why they do that. There has been no proper training (in how to use the token system),” a top official of a telecom firm said.

Also, officials of the Nigerian Immigration Service told our correspondents on condition of anonymity that the passport application process was delayed in some passport offices because the NIN verification process was stalled.

They said some passport capturing appointments might have to be rebooked over the development.

“The glitch at the NIMC portal affected the passport application process during the week. There was a need to verify applicants NINs. This could not be done. It started late on Tuesday,” an immigration official, who spoke on condition of anonymity, said.

Also, top officials of some banks said the development affected account opening during the past week as applicants who had NIN as their only means of identification could not be attended to.

“Banks have various portals for verifying IDs. Those with NINs could not be attended to because the portal was down,” an official of FCMB said on condition of anonymity because he was not authorised to speak on the development.

When contacted, the NIMC spokesperson, Kayode Adegoke, who preferred to revert via SMS, had not responded to text messages as at the time of filing this report.

However, a public statement issued by the NIMC late on Saturday linked the problem to downtime as a result of a “maintenance service.”

However, checks with some of the telcos reveal that prior information about this maintenance was not communicated to them.

NIN verification service down due to maintenance says NIMC

In a statement, the NIMC said its NIN verification service was down due to maintenance being executed by its service provider.

The statement was titled ‘NIMC NIN verification service temporarily unavailable.”

It read, “The National Identity Management Commission wishes to inform the general public that its NIN Verification Service is temporarily unavailable due to the maintenance service being carried out by one of the Commission’s network service providers.

“The NIMC wants to assure the public that verification and authentication services would be restored once the maintenance is concluded.

“The commission apologises for any inconveniences this might cause our esteemed customers, and all hands are on deck to ensure speedy restoration. Meanwhile, the public can make use of the alternative tokenisation verification platform.”

The President, National Association of Telecoms Subscribers, Adeolu Ogunbanjo, said the association was aware of the NIMC server downtime and had been duly informed that the situation was being handled.

He said, “I learnt it’s a network issue. It’s something they’re looking at. I called two operators, especially the regulatory officials and they said they were working on it and that it would soon be restored. It’s rather unfortunate, but what do you do? I’m sure NCC knows about it.

“What I’ve not done is to talk to the NCC, and that is because the operators have said it’s an issue they are addressing. I want to go to Alausa tomorrow to find out what is happening apart from what the operators have told me.” 

BIG STORY

Real Estate Industry Experts, Stakeholders Raise Alarm Over Building Collapse In Lagos, Seek Urgent Reforms

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The recurring tragedy of building collapse in Lagos once again came under the spotlight today as stakeholders from across Nigeria’s building industry gathered at the University of Lagos for the Professor Leke Oduwaye-Adron Homes Urban Development Dialogue, a high-level forum aimed at addressing regulatory and construction lapses fueling the crisis.

Themed “Recurring Building Collapse in Lagos: The Challenge of Regulatory Oversight and Construction Practices,” the dialogue was organized by the Department of Urban and Regional Planning (DURP), University of Lagos, in collaboration with real estate giant, Adron Homes.

Delivering goodwill remarks, the Group Chairman of Adron Group, Sir Aare Adetola EmmanuelKing, KOF, issued a strong call for accountability across the building sector. Describing building collapse as a “tragedy that has become far too familiar,” Aare Adetola Emmanuelking emphasized that such disasters are not acts of fate but direct results of human negligence, greed, and systemic failure.

“Buildings do not collapse by accident. They collapse because somewhere along the chain of planning, approval, construction, or supervision, individuals choose to compromise,” he stated firmly”, he stated.

The respected real estate mogul outlined what he termed the three uncompromising actions needed to combat the menace, Verification, Validation, and Control, stressing that all actors within the building industry must be held to the highest standards of competence and ethical responsibility.

The event featured a thought-provoking guest lecture by Tpl. (Dr.) Idris Salako FNITP, former Lagos State Commissioner for Physical Planning and Urban Development. Drawing from his vast experience, Dr. Salako delivered a hard-hitting analysis of the root causes of building collapse in Lagos. He identified critical gaps such as weak enforcement of development control regulations, poor coordination between regulatory agencies, and widespread disregard for approved building plans by some developers.

Dr. Salako further highlighted how political interference, corruption, and the proliferation of quack professionals continue to erode the integrity of the building sector. He stressed the urgent need for capacity building among regulatory bodies, proper training and certification of artisans, and the full digitalization of building approval processes to ensure transparency and efficiency.

The dialogue also featured keynote addresses by Tpl. Tunji Odunlami FNITP, Ogun State Commissioner for Physical Planning and Urban Development, and Professor Ayo Omotayo, Director General, National Institute of Policy and Strategic Studies, Kuru. Both speakers echoed the need for proactive urban planning, robust regulatory frameworks, and collaboration between government, professionals, and private developers to create safer cities.

Other dignitaries in attendance included Tpl. Waheed Kadiri FNITP, PPNITP, Past President, Nigerian Institute of Town Planners (Chairman of the event), Professor Modupe Omirin, Dean, Faculty of Environmental Sciences, UNILAG, Dr. Taofik Salau, Head of Department, DURP, UNILAG, and Dr. S.A. Adeyemi, Chairman, Organizing Committee, among several others.

Participants unanimously called for urgent reforms to curb building failures, emphasizing the need for professionalism, transparency, and stricter enforcement of building regulations.

The dialogue is expected to spark renewed policy debates and strategic actions toward ensuring that Lagos, and indeed Nigeria, builds safe, resilient, and sustainable urban spaces where lives are protected, and dreams can thrive.

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BIG STORY

Federal Government Sets July Date For Petrol Pricing Summit

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The Federal Government has scheduled July 23 and 24, 2025, for a national stakeholder forum aimed at addressing rising concerns surrounding petrol pricing and supply issues in the downstream sector, amid increasing pressure from independent marketers for price regulation.

The summit, which is being organised by the Nigerian Midstream and Downstream Petroleum Regulatory Authority, will gather industry players, marketers, refiners, and government representatives to discuss petroleum pricing standards, feedstock availability, and measures to stabilise the deregulated market.

Francis Ogaree, the Executive Director of Hydrocarbon Processing Plants, Installation and Transportation Infrastructure at the NMDPRA, confirmed the summit’s dates during the recently concluded 24th Nigeria Oil and Gas Energy Week held in Abuja.

He also stressed the importance of dialogue to create a sustainable pricing framework in the post-subsidy environment. It should be noted that petroleum marketers have raised concerns about unexpected changes in the price of Premium Motor Spirit, also known as petrol, particularly without prior notification from the Dangote refinery.

Billy Gillis-Harry, the President of the Petroleum Products Retail Outlets Owners Association of Nigeria, has consistently advocated for a stable market and reliable energy supply, calling for mechanisms to evaluate price changes and protect the industry from negative impacts.

Gillis-Harry also emphasised the need for transparent pricing, especially concerning the effect of Dangote’s price cuts on retailers who may have bought petrol at higher rates. He called for fair pricing practices and urged an end to unfair industry practices.

Likewise, the Petroleum and Natural Gas Senior Staff Association of Nigeria last month criticised the current petroleum pricing structure, accusing marketers of taking advantage of Nigerians with inflated pump prices. The association insisted that the current petrol price should fall between N700 and N750 per litre.

In response, Ogaree stated that the NMDPRA recognises the operational uncertainties affecting industry stakeholders and has taken significant steps to standardise pricing and attract more investments in local refining.

Speaking during the panel session titled, “Building a resilient and competitive refining sector”, he said, “We are engaging stakeholders at our forum, where we address the issues and proffer solutions. I would like to remind you that the NMDPRA has only been in existence for three and a half years. And in that period, we have achieved giant strides in the number of licenses we have given and in addressing the issues.

“Even on the issue of petroleum pricing, which is another one that we are facing now and relates to standardisation. It is a work in progress, and that is why at the latter part of this month, exactly on July 23 to 24, a two-day event, we will be talking about petrol pricing. Again, that is to allay some fears and put in some standards. The issue of pricing, everyone knows that it is a sensitive one and peculiar from one country to another, and the authority is working.”

On the topic of refining capacity and supply security, Ogaree disclosed that Nigeria currently has 10 refineries that are either operational or close to starting operations, including the three NNPC refineries, the 650,000bpd Dangote refinery, and six modular refineries.

He explained that some upcoming refineries will require between 1,000 and 200,000 barrels per day and are projected to begin operations by 2026.

“We have about 10 refineries right now. The three Nigerian National Petroleum Company refineries. We have Dangote refinery and six modular refineries. When I look at the combined capacity for those refineries, we need about 1,124,000 barrels per day.”

However, he pointed out that the success of the downstream sector depends largely on having enough crude oil feedstock to serve the growing number of licensed refineries.

“We know our current production capacity. These are just operating refineries. When I think about new refineries coming up very soon. Some of them need 200,000 barrels to 1,000 barrels, and I compute them together. Some of them would be on onstream by 2026.

“You know that this number of barrels has to grow, and there has to be more production if we are to meet up. The apparent fear, and I must be sincere, is on the feedstock. We have given out 47 licenses, all of which are to do establishments, construction, and they all go into operation. We must be able to meet their demands when they all go on stream.”

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BIG STORY

Constitution Review: Senate Considers Inclusion Of Diaspora Voting, Independent Candidacy

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The senate is set to commence a two-day zonal public hearing in Lagos on Friday regarding the proposed amendments to the 1999 Constitution.

The session, scheduled to take place at Water Crest Hotel, Ikeja, will focus on several proposals, such as the creation of state police, electoral reforms, power devolution, and the establishment of 18 additional LGAs.

Opeyemi Bamidele, the senate leader and chairman of the constitution review committee for the south-west zone, announced the details of the hearing through a statement issued on Thursday.

Bamidele explained that the forum would provide Nigerians an opportunity to express their opinions on vital governance issues in the country.

Similar hearings are planned across the other geopolitical zones, except in the north-west, where the event was postponed due to the death of Kano billionaire and philanthropist Aminu Alhassan Dantata.

The constitution review committee, which was inaugurated on February 14, 2024, is chaired by Barau Jibrin, the deputy senate president, with Bamidele serving as vice-chairman.

Comprising 45 senators, the committee has received over 50 proposals addressing reforms in governance, restructuring, the judiciary, fiscal federalism, traditional institutions, and electoral processes.

Among the major proposals is a bill for the creation of state police and state government security agencies, along with a constitutional provision for a state security council to advise governors on matters of internal security.

Other bills advocate the introduction of independent candidacy at all election levels, clearly defined roles for traditional rulers, and diaspora voting.

REFORMS SEEK DEVOLUTION OF POWER, FISCAL AUTONOMY

Additional proposals aim to transfer key items such as labour, industrial disputes, and minimum wage from the exclusive legislative list to the concurrent list, granting states greater autonomy in policy decisions.

Bamidele stated, “There is a proposal bill to transfer control of interstate waterways from the Exclusive Legislative List to the Concurrent Legislative List, thereby granting both the federal and state governments the power to legislate on matters relating to shipping and navigation on interstate waterways.”

He also noted, “There is a proposal to ensure that every local government in each state has at least one member representing the local government in the House of Assembly to ensure equity, fairness and attract democratic dividends to inhabitants of each local government of the State.”

Fiscal reform proposals include reducing the period within which the president or a governor can authorise withdrawals from the consolidated revenue fund without an appropriation act from six months to three months.

Other suggestions focus on adjusting the derivation formula to incorporate additional revenue sources generated within states.

Another bill aims to mandate political parties to settle pre-election disputes internally instead of taking them to court.

‘COMMITTEE RECEIVES 31 STATE CREATION, 18 LG REQUESTS’

Bamidele revealed that the committee has received 18 requests for the creation of new LGAs and 31 for new states.

Among the state creation requests, six are from the north-west, eight from the north-central, six from the north-east, six from the south-south, five from the south-east, and four from the south-west.

For LGA creation, there are seven requests from the north-west, five from the north-central, one from the north-east, three from the south-south, one from the south-east, and one from the south-west.

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