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My first encounter with Zenith (or a Nigerian bank at all) must have been in early 2009, just after the recess and shuffle of the sector.

Just before you read further, allow me introduce myself; my name is Kweku Nkrumah, a Ghanaian businessman who loves traveling and writing sometimes.

A lot of worry about the financial health of the banks, leadership/administrative policy, security control and personnel management had led to a real restructuring and a new cause for banking in Africa’s biggest economy; the stage was finally (re)set for industry players and the most creative ideology.

For reasons of time and space however, this piece will focus on my experience with banks with respect to physical and cyber-security challenges.

Nine years later I’m back to the country and I need lower denomination of Naira notes, I quickly walked into a reputable mid-generation bank and customers had to go into hall without their items just as the security told everyone with every sense of arrogance “items at customers’ risk”; now this bank had no form of gating or protection (big as the structure was).

For some more complex transaction I had to move to the bank just beside it (another mid generation bank), the hall had too many customers waiting and snail-speed internet service..then my third option..Zenith bank.

Now Zenith bank looked structured in a deliberate manner, one that makes it difficult for a wrong-doer to find a way out..that’s a concerned organisation!

Furthermore, I observed an uncanny zeal among the bank workers, that beside the seeming freedom with which everyone went about his duty, it felt more like confidence in something I couldn’t figure out; finally I was done with my transaction and two security staff of the bank walked me to the car with smiles and so much cordination. One major thing that suprised me is the fact that these guys refused to make demands compared to their counterparts in other Nigerian banks I’ve been to, the usual line of ‘Anything for the boys’ didn’t slip out of their lips.

I placed a call later to my banker cousin in another bank and he said “No Zenith bank staff has his life in his mouth”, that explained everything I experienced in the bank including personnel arrangement and positioning. I had observed very fortified walls and armoured glasses for extra protection of life and deposits and then the confidence made sense.

As a deposit house, it might not be out of place for some unwanted elements to harbour unholy thoughts and some organisations take it beyond having the strongest walls, armoured glasses and barricades.

Few days later, I visited banks within the Lagos metropolis like I owned half their shares and I dare say that while almost every bank has two or three CCTV cameras, more than half of the banks have just two working, I found out from a simple test with my phone and confirmation from a few workers.

Contrary to what I had seen, Zenith bank cameras always left me feeling overly monitored and then I was reminded how quickly footage was released after the infamous attack on an Owerri branch (hope i got that correctly) sometime ago, the fastest response recorded.

One observation after another and I found myself checking for cyber and financial security.

Now Zenith holds the record of biggest bank in Nigeria and the most technology inclined of all; it should be noted that despite a number of undisclosed attempted cyber attacks on banks retaining top spot speaks of nothing but high quality security innovation.

I didn’t have more time to look into areas other than security before returning to my country but if physical evidence, records and recommendation from rival organisation are anything to go by then Zenith bank is definitely at the zenith of security in West African sub region.

Kweku NKRUMAH
Ghanaian Businessman

BUSINESS

Wema Bank Launches “Evolution of Love” Campaign For Valentine’s Day

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Following the launch of “ALAT: The Evolution”, Wema Bank, Nigeria’s oldest indigenous bank, most innovative, and pioneer of Africa’s first fully digital bank, ALAT, has launched its 2026 Valentine’s campaign tagged “Evolution of Love, powered by Wema Bank”.

Inspired by the “evolution” theme of its upgraded ALAT app, Wema Bank launched the “Evolution of Love” campaign with the goal of celebrating different forms of love experienced by customers, and how they have evolved. From self-love to friendship, romantic love to family, this campaign introduces a fresh twist to Valentine’s, decentralising romantic love and creating a space for every Wema Bank customer this season of love.

“Evolution of Love, powered by Wema Bank” calls on new and existing Wema Bank customers across 4 categories: Singles [self-love], friends [friendship], married couples, and those getting married this February [romantic love]. While the gifts vary across each category, the requirement is the same—create a Love Goal on the ALAT App and submit a 1-minute video on any social media platform sharing how your love journey has evolved over the years, for access to gifts ranging from cash to spa vouchers, vacations and expense-paid getaways, and for one couple getting married in February, a special performance at the wedding from a celebrity artiste, courtesy of Wema Bank.

Announcing the campaign, Wema Bank’s MD/CEO, Moruf Oseni, gave further insights into the Bank’s approach to celebrating Valentine’s this year. According to him, “Love is central to the delivery of true customer-centric service, and as a Bank that prides itself on being customer-centric, this is reflected in the thought, intentionality, and commitment we put into all we do at Wema Bank. It has always been clear how much we care about our customers, and this year, we decided to celebrate the journey of love across different categories that reflect the different experiences and realities of our customers, from friends and couples who have grown together over the years to lovers taking the bold step of marriage and even singles, because self-love is crucial”.

“This Valentine’s, we chose to acknowledge the beauty of every love journey, and we are inviting all new and existing customers who have a story to share. For friends and singles, our goal is to promote true friendship and self-love. For families and married couples, our goal is to strengthen bonds by reminding them of how far they have come. For those intending to get married, we are adding one more memorable touch to their wedding with a special artiste performance. Our ultimate goal is for every Wema Bank customer to feel loved this season and beyond,” Oseni concluded.

Anyone interested in submitting their entry is encouraged to make a 1-minute video sharing their love journey and, where applicable, feature the person with whom their love has evolved. All submissions are to be posted on any social media platforms using #ALATEvolutionofLove and tagging @alat_ng and @wemabank.

To be eligible, customers are expected to activate SAW, the Voice Banking virtual assistant on the upgraded ALAT App, create a personal or group goal on the app with the name “Love Goal”, fund the goal and transact with their ALAT/Wema card between February 1st – February 10th.

More details on qualification criteria are available at wemabank.com/love

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BUSINESS

FIRST HOLDCO PLC – TAKING THE BULL BY THE HORN WITH A RECORD IMPAIRMENT CHARGE; GROWS GROSS EARNINGS TO N3.4 TRILLION FOR THE UNAUDITED FULL YEAR ENDED DECEMBER 31, 2025.

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First HoldCo Plc has announced its unaudited financial results for the year ended 31 December 2025, reflecting a year of deliberate strategic actions aimed at strengthening its balance sheet, improving asset quality, and positioning the business for more resilient and sustainable growth amidst successful capital raise activities.

As stated in the unaudited Group financial statement, FirstHoldCo recorded a 4.8% year-on-year (y-o-y) increase in its Gross earnings to N3.4 trillion, supported by a 36.3% y-o-y growth in net interest income of N1.9 trillion on the back of enhanced earnings yield and margins of 17.11% and 11.0%, respectively. Similarly, net fees and commissions improved by 18.7% y-o-y to N290.7 billion. These are clear indications of the strength of the revenue-generating capacity of the core business, which continues to be solid. Earnings for the year were, however, lower than the prior year, primarily due to higher impairment charges in the commercial banking segment. This is in line with a deliberate strategic decision to accelerate balance sheet clean-up and adopt more aggressive provisioning standards. Management views this as a prudent step that enhances transparency, strengthens investor confidence, and aligns fully with evolving regulatory expectations.

Additionally, increased regulatory costs affected profitability. These charges, while weighing on the results, underscore the Group’s compliance with Nigeria’s financial system stability framework and its commitment to ensuring systemic confidence. Despite these pressures, the underlying performance of the Group remains strong.

Deposit liabilities grew by 10.0% y-o-y, driven by sustained deposit mobilisation and continued investment in digital banking platforms. This growth reflects strong customer confidence and deepening engagement across key segments. The deposit mix also showed a deliberate reduction in foreign currency deposits, resulting from the repayment of expensive funding and the impact of naira appreciation. This shift supports improved funding efficiency and reduces foreign exchange risk.

Gross loans and advances declined marginally, reflecting a disciplined approach to credit growth, strengthened risk management, loan repayments, write-offs, and the translation impact of a stronger naira on foreign currency facilities. The Group intensified its commitment to ensuring a high-quality, cleaner asset base, aiming to optimise the portfolio and enhance future earnings potential.

Furthermore, performance in earnings was impacted by a decline in non-interest income, mainly due to lower fair value gains on financial instruments following the naira appreciation in 2025. However, this was partially offset by stronger foreign exchange (FX) trading income and reduced FX revaluation losses. Net fees and commission income also grew, supported by higher electronic banking fees, letters-of-credit commissions, custodian fees, and account-maintenance income, reflecting the continued success of the Group’s digital-innovation strategy.

While impairment charges increased following the end of regulatory forbearance, management has intensified recovery initiatives and reinforced credit oversight. Excluding impairment and fair value gains, pre-provision operating profit grew by 23.9% y-o-y to N973.3 billion, demonstrating robust performance of the core business.

Apart from the commercial banking impairments, performance across the rest of the Group remained resilient, supported by steady customer activity and disciplined execution.

Looking ahead, the Group will continue to prioritise disciplined execution of its strategic objectives, with an emphasis on enhancing efficiency and profitability, continuing to build on the Group’s digital and data capabilities, and sustaining a robust balance sheet to support increased value creation and returns for shareholders. Alongside this, the Group will pursue selective growth initiatives, including new revenue streams, additional business verticals, and deeper participation in targeted African markets, in line with our strategy and risk appetite.

Further details and insights are to be provided when the audited full-year results are published and during the subsequent investor and analyst earnings call.

 

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BUSINESS

Jide Sipe Named President, Abiodun Coker of UBA, Others Emerge As ACAMB Executives

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The Association of Corporate Communication and Marketing Professionals in Banks (ACAMB) has ushered in a new executive council, with a strong representation from leading financial institutions, to steer its affairs for the 2026-2028 term.

The election, held during the association’s Annual General Meeting in Lagos on Thursday, saw seasoned professionals from across the banking landscape elected to key positions.

The newly constituted executive includes Babajide Sipe of the Bank of Industry as President; Chinwe Bode-Akinwande of FirstBank as First Vice President; Morolake Philip-Ladipo of Wema Bank as Second Vice President; Abiodun Coker of the United Bank for Africa (UBA) as the Publicity Secretary; Olugbenga Owootomo from Polaris Bank as General Secretary; Halima Ishak from Jaiz Bank as Financial Secretary; Ademola Adesola from Parallex Bank as Assistant General Secretary; Unoaku Temitope Anyadike from Guaranty Trust Bank as Treasurer, and MacQueen Afolabi from Zenith Bank as Social Secretary

In his inaugural address, President Babajide Sipe expressed profound gratitude for the confidence reposed in him, outlining a purposeful agenda for his tenure.

“I promise to lead with courage, intention, and purpose. My leadership will be anchored on four pillars: mentorship and career development; strengthening outcomes relevant within the banking industry; active member engagement; and strong representation and advocacy,” he stated.

He further emphasized, “I will be an unrelenting advocate for our members and for the strategic value of our profession. My key focus is growth—growth for members, growth for the association, and ensuring that the values of ACAMB are protected.”


The newly elected First Vice President, Chinwe Bode-Akinwande, who gave the vote of thanks, rallied members for collective effort. “The job of amplification is for everyone of us. We have heard the feedback and are ready to hit the ground running,” she said. She reassured members of the new Executive Council’s dedication, stating, “We do not doubt our minds that this EXCO will do great.”

The immediate past President, Rasheed Bolarinwa, highlighted the achievements of his tenure, notably in professionalising the membership. “We facilitated structured arrangements with regulatory bodies, enabling our seasoned professionals to formalise their certifications. Today, there’s hardly anyone in banking communication who does not belong to key professional groups,” he recounted.

Commenting on the ongoing bank recapitalisation exercise, the former president allayed fears, expressing optimism. “There are no issues. If mergers and acquisitions happen, it will be for the good of the industry and its workforce. There is no cause for alarm,” he concluded.

As the new EXCO assumes office, all eyes are on its pledge to drive growth, unity, and vigorous advocacy for the banking communications community.

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