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BIG STORY

It’s Firstbank’s Finest Hour As Brand Dazzles Stakeholders With Growth Across Key Metrics

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Rising from a lower profit margin of N10.2billion and a debilitating Non-Performing Loan portfolio of 45 percent in 2015, to an impressive profit of N147billion and a significantly lowered NPL rate of 5.6 percent in 2022, FirstBank has proven that its back-to-back profit-making is far beyond recoveries made, but rather it’s a reinforcement of a well-articulated growth trajectory driven by a committed, competent and experienced Board and management team, writes Festus Akanbi

There seems to be a consensus among watchers of the Nigerian banking sector that these days, the changing dynamics foisted on the nation’s economy by both the current local and international economic realities are already taking their toll on Nigerian banks.

As the nation’s population rises, so also the need for banking services by the people. However, the rise in population and the corresponding rise in the number of unbanked and underbanked Nigerians are creating a new dimension of competition among banks in the country.

Therefore, as competition for the sphere of influence becomes fierce, analysts said only banks with a track record of consistent preparation for emerging challenges will stand the test of time, especially in a period of regime change with its attendant restructuring in the Nigerian economic policies.

FirstBank Returns with Solid Fundamentals

Top on the list of banks in this category is FirstBank Limited, a subsidiary of FBN Holdings Plc. This is because, from whatever angle one looks at its performance trajectory, especially in the last seven years, what is constant is the sustained growth in its deliveries coupled with its stabilization and return to the top of the ladder of the Nigerian banking industry.

The bank has over the years taken some far-reaching decisions, which observers said have created a new benchmark in the Nigerian banking industry, especially with its triumphant return to solid profitability within a period of seven years.

For example, in its full-year results for 2022, the bank was been able to record tremendous improvements in all performance metrics surveyed by our correspondent. It grew the number of total customer accounts from 10 million in 2015 to 41 million customer accounts as of December 2022. Its total number of issued cards rose from seven million in 2015 to 12 million last year.

Also within a spate of seven years, the number of its FirstMobile users rose to 6.1 million, while the number of FirstOnline users was put at 1.1 million in 2022. Its USSD users were said to have hit 14.7 million while the number of its total digital banking customers rose from 600,000 in 2015 to 22 million in 2022.

Agent Banking

In the same category is the bank’s agent banking business where FirstMonie agent banking is reaching out to customers in unbanked or underbanked regions to process financial requests through registered agents. This was non-existent in 2015, but by 2022, the bank could boast of 200,000 direct agents in all the crannies of the country. Analysts are quick to remind us that if we factor in the fact that most of the agent bankers usually employ about two additional staff, what it means is that FirstBank has empowered about 600,000 people.

Performance Indicators

To show for its policy consistency, innovation, and its recovery measures since 2015, a comparative analysis of the performance indicators in the bank’s statement of account between the 2015 and 2022 figures confirmed analysts’ vote of confidence in the board and management of FirstBank.

For instance, the bank has significantly grown its customer deposit from N2.905 billion in 2015 to N7.351 billion in 2022. Its total assets rose from N3.973 billion in 2015 to N10.605 billion in 2022.

It improved on its profit before tax of N10.2 billion in 2015 which grew to N147.3 billion last year. Other metrics include a major improvement in the bank’s pretax return on equity from 0.6 percent in 2015 to 17.3 percent in 2022, while its pretax return on asset moved from 0.1 percent to 1.6per cent. The bank also recorded an appreciable reduction in the cost of funds from 3.6 percent in 2015 to 2.1 percent in 2022.

Lower Rate of Non-Performing Loans

However, one major development is the ability of the bank’s leadership to free the institution from the burden of non-performing loans which trended down from 45 percent in 2015 to 5.6 percent in 2022.

In response to the ongoing turnaround of the bank initiated in 2015, the latest performance figures showed that the African subsidiaries of the bank have shed their negative position of 2015 to profitability and they indeed contributed 21.3 percent of its PBT for the year under review.

Perhaps, the most visible indication that FirstBank has returned to profitability is the quantum jump in its share price which moved from N4.88 to N14.17.

First Bank’s Laudable Firsts

Industry watchers said the bank’s return to solid profitability can also be assessed in terms of its areas of concentration as a growing concern.

It’s on record that FirstBank has many records of being the first. It was the first financial institution to be established in West Africa; the first Nigerian company to emerge Most Valuable Banking Brand in Nigeria for six consecutive years in the globally renowned brand Finance Surveys and the first Nigerian bank to surpass 200,000 agent banking locations as an exceptional financial inclusion pioneer.

Other pioneering records include its emergence as the first bank to reach N1trillion ((US$8 billion) market capitalization on the Nigerian Stock Exchange (NSE); the first financial institution to engage in a N100 billion (US$800 million) hybrid offer that marked the largest public offer on the Nigerian capital market and the first Nigerian bank to establish an off-shore subsidiary – FirstBank UK Ltd.

Unique Products’ Offerings

The bank is also reputed as the first financial institution to support a center on Sustainability in partnership with the Lagos Business School.

Then referred to as the FirstBank Sustainability Centre, it was used as a case study for global best practice in terms of “Partnerships with Business Schools to Advance Sustainability (Ideas that Inspire Action)” championed by the Principles for Management Education (PRME) and the United Nations Global Compact LEAD. It’s the commitment to advancing Environmental Social and Governance (ESG) that earned the Bank several awards including the Market Leader Nigeria (ESG) by Euromoney Market Leaders 2022.

Q1, 2023 Results

Expectedly, the bank has continued to receive impressive ratings ever since its first quarter 2023 result was made public, with analysts saying the transformation has further confirmed the claim of its management that it has rebuilt FirstBank with solid fundamentals.

For instance, gross earnings recorded a substantial increase of 44.2 percent year-on-year, while its net interest income saw a remarkable surge of 50.9 percent year-on-year on the back of optimal asset pricing and effective management of interest-earning assets.

Speaking on the results, the Chief Executive Officer, Dr. Adesola Adeduntan disclosed that increasing penetration of digital and transaction banking offerings supported the bank’s Q1 performance in non-interest income by 15.3 percent growth, adding that “The increase of 21 percent year-on-year in operating expense reflects the high inflationary environment but within revenue growth. Overall, the Commercial Banking Group delivered substantial growth of 57 percent and 54.8 percent in profit before tax and profit after tax, respectively, for the quarter.”

The Making of a Transaction-led Institution

Another game-changer in the story of the transformation of FirstBank was the conscious attempt of the board and management to make the bank a transaction-led institution.

Analysts said the feat was achievable because of the commitment of the bank’s management to invest and deploy technology to the fullest.

For instance, FirstBank is the first to begin the Technology Academy in Nigeria and this has helped the bank to build a transaction-led “machine” -a digital infrastructure that can accommodate huge transactions. Today, the bank has been able to grow its customer accounts to 42 million-as against the 10 million it recorded in 2015, while it has over 22 million active customers on its digital channels.

Adeduntan explained further that “In cleaning up the bank, there was no additional fund injection, which is the most dramatic thing. That means we have been able to achieve all these without shareholders losing their business. What happened was that we did our own AMCON by cleaning our books ourselves without any external capital injection.

Human Resources

Realising the pivotal role of its employees, the bank decided to invest in its staff while it sought external assistance on areas it couldn’t address locally. Thisday gathered that the bank liaised with international institutions like Standard Chartered; Citibank and JP Morgan.

The bank also has a structured succession plan having initiated a development plan in 2015 that allows most if not all the vacancies in the bank to be filled internally.

The bank also put in place a Senior Management Development Programme (SMDP), which is an intensive modular programme for a select group of senior managers to principal managers who are proven leaders in their respective functions and have been identified as central to the Bank’s succession plan.

Other initiatives include the Leadership Acceleration Programme (LAP), which was specifically designed to develop and infuse critical leadership and change agents within the middle management staff cadre of the Bank. The list also includes First Bank Management Associate Programme, a 24-month fast-track comprehensive programme targeted at young, dynamic and highly driven individuals that are passionate about making a difference in the financial services industry. The programme is designed to build the next generation of leaders to drive the Bank’s vision of being Africa’s Bank of First Choice.

FirstBank’s Performance Indicators (2015 Versus 2022)

 

Dec 2015                                                  Q1 2023/ Dec 2022*

 

Number of Total Customers Accounts1 [millions] 10.9 41
Total Number of Issued Cards [millions] 7 12.0
FirstMobile Users [millions] 0.06 6.1
FirstOnline Users [millions] 0.09 1.1
USSD Users [millions 0.5 14.7
Total Digital Banking Customers Users [millions 0.6 22.0
Annual Transaction Volumes [millions] 2,000 17,000
Number of Agents 0 200,000
% of Customer Induced Transaction Processed on Digital Platforms 20% 96%
Transaction Momentum (Non- Interest Income as a % of Net Revenue 22.7% 40.59%
Number of Total Customers Accounts1 [millions] 10.9 41
Transaction Banking Platform Users 0 1,476

 

BIG STORY

JUST IN: Nnamdi Kanu Pleads Not Guilty To ‘Terrorism’ Charge In Fresh Trial

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The leader of the proscribed Indigenous People of Biafra (IPOB), Nnamdi Kanu, has pleaded not guilty to a seven-count charge bordering on terrorism and treasonable felony.

Kanu was arraigned on Friday before James Omotosho, judge of a federal high court in Abuja.

On March 8, John Tsoho, chief judge of the federal high court, reassigned Kanu’s case to a new judge after the defendant repeatedly asked Binta Nyako to recuse herself from his case.

Kanu directly told Nyako that he no longer had confidence in her handling of his trial.

On September 24, Nyako recused herself from Kanu’s case after an oral application by the defendant.

On February 10, Nyako adjourned Kanu’s case indefinitely following the defendant’s insistence that the judge cannot preside over his case since she had recused herself.

Subsequently, Aloy Ejimakor, Kanu’s counsel, told the media in early March that the trial would start afresh following the appointment of a new judge.

 

 

More to follow…

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BIG STORY

Nigerian Woman Faces 10 Years In US Jail For Drug Trafficking, Fraud

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A Nigerian woman, identified as Tammy, has admitted to charges of drug trafficking and bank fraud in the US and could face up to 10 years in prison.

According to a statement from the Department of Justice, US Attorney’s Office (Eastern District of Virginia) on Tuesday (November 5), Tammy “pleaded guilty to the allegations of conspiring with others to import more than five kilograms of cocaine, as well as to her role in a separate bank fraud scheme, and to making false statements relating to fraudulent claims submitted to Medicaid for reimbursement.”

Zachary Terwilliger, US Attorney for the Eastern District of Virginia, described Tammy as a “triple threat” due to her involvement in multiple crimes, stating:

“Tammy is a ‘triple threat’ of criminality – drug trafficker, a fraudster, and a liar. Tammy, a Nigerian immigrant who has spent the last two decades with the privilege of living in the United States as a lawful permanent resident, clearly has zero respect for American laws pertaining to our borders, controlled substances, our financial system, or our health care system.”

With this plea, Tammy is facing a mandatory minimum sentence of 10 years for the drug-related charges, with sentencing scheduled for February 28, 2020.

Drug Trafficking and Fraud Scheme

Court documents reveal that Tammy, 40, recruited individuals from the Washington, D.C. area to serve as drug couriers. She was also involved in setting up bank accounts in their names, assisting with passport and visa applications, and arranging their travel.

The couriers primarily traveled to São Paulo, Brazil, where they obtained kilograms of cocaine concealed within soft-sided briefcases or attaché cases. Law enforcement intercepted nearly seven kilograms of cocaine at three different US airports, all linked to couriers allegedly recruited by Tammy.

Additionally, the statement highlighted her involvement in submitting “falsified and fraudulent claims to the D.C. Department of Health Care Finance, a health care benefit program funded by Medicaid.”

Tammy was employed as a personal care aide for multiple home health agencies in Washington, D.C. To receive payment, she was required to submit timesheets signed by clients verifying services provided. However, instead of recording actual work hours, Tammy enlisted Medicaid recipients to act as “patients” and sign fraudulent timesheets in exchange for a small payment.

Investigators discovered that on at least two occasions, Tammy billed for home health services while she was outside the United States.

Beyond drug trafficking and healthcare fraud, Tammy also allegedly utilized her African goods business in Maryland to execute bank fraud schemes.

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BIG STORY

FG Panel To Reconvene On Monday Over “Naira-For-Crude” Crisis

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The significant allocation of crude oil by the Nigerian National Petroleum Company Limited (NNPCL) to foreign creditors is affecting supply to local refiners, including Dangote Petroleum Refinery.

Sources familiar with the situation revealed that NNPCL has assigned large crude volumes to foreign creditors to settle debts, making it challenging to sustain the “naira-for-crude” agreement with Dangote Refinery.

However, multiple officials from the Federal Ministry of Finance and Federal Ministry of Petroleum Resources confirmed on Thursday that the Technical Sub-Committee on the “naira-for-crude” Policy is set to reconvene on Monday to discuss the issue.

The committee has directed the Nigerian Upstream Petroleum Regulatory Commission (NUPRC) to propose solutions for review as efforts continue to restore the “naira-for-crude” arrangement.

Marketers Seek Alternatives

Following the suspension of Dangote Refinery’s sale of petroleum products in naira, petroleum marketers are exploring alternative supply sources.

The refinery announced on Wednesday that it had temporarily stopped selling petroleum products in naira due to challenges in its negotiations with NNPCL.

An industry insider, speaking on condition of anonymity, clarified that the transaction is not permanently halted. The source noted that NNPCL is struggling with crude oil availability, stating:

“From all indications, the scheme won’t end. The sticking point is the issue of crude availability, with NNPC claiming it has pre-sold large volumes of crude.”

When asked about the panel’s next meeting, the source responded:

“The committee agreed to reconvene on Monday (next week) to review options that NUPRC has been mandated to come up with. The committee is trying to dimension solution options.”

Earlier reports had it that the panel met at the Ministry of Finance headquarters in Abuja to evaluate the situation and reaffirm commitment to the policy.

The meeting included Minister of Finance and Coordinating Minister of the Economy, Wale Edun (who joined virtually), Executive Chairman of the Federal Inland Revenue Service, Dr. Zacch Adedeji, Chief Financial Officer of NNPCL, and Executive Commissioner of the Nigerian Midstream and Downstream Petroleum Regulatory Authority (who also joined virtually).

Other attendees were the Special Adviser to the Minister, Nana Ibrahim, the Coordinator of NNPC Refineries, and representatives from NUPRC, Central Bank of Nigeria, Dangote Petroleum Refinery, and NNPC Trading Ltd.

The NNPC presented a crude delivery report detailing the volume allocated for domestic refining under the policy. However, the discussions did not result in crude supply transactions in naira, prompting Dangote Refinery to suspend naira-based petrol sales.

Market Response and Potential Price Hikes

Petroleum marketers indicated they are actively seeking alternatives if Dangote Refinery insists on selling in foreign currency.

Market stakeholders are preparing for possible “surprises” following the suspension of naira-based petrol sales, considering alternatives such as sourcing from NNPCL, other local refineries, and fuel importation.

On Wednesday, Dangote Refinery released an official statement:

“Dear valued customers, we wish to inform you that the Dangote Petroleum Refinery has temporarily halted the sale of petroleum products in naira. This decision is necessary to avoid a mismatch between our sales proceeds and our crude oil purchase obligations, which are currently denominated in US dollars.

“To date, our sales of petroleum products in naira have exceeded the value of naira-denominated crude we have received. As a result, we must temporarily adjust our sales currency to align with our crude procurement currency.”

Immediately after the announcement, petrol loading costs at private depots in Lagos surged to about N900/litre, up from under N850/litre before the decision.

Speaking on Thursday, Billy Gillis-Harry, National President of the Petroleum Products Retail Outlet Owners Association of Nigeria (PETROAN), stated that the market is bracing for potential changes:

“The market is making preparations for any surprises. So, if there are surprises, we’ll have alternatives to go to.”

He expressed optimism that the Federal Government and Dangote Refinery would resolve the issue soon to prevent a return to fuel scarcity:

“We do hope that all of this will be resolved in no distant time and we should get back to normal.

“We’re already enjoying the availability of petroleum products. So we must have all that put into consideration.”

On the possibility of fuel prices being set in dollars, Gillis-Harry commented:

“The surprises are that we may be told to start buying products at dollar-denominated rates. We may be told to do a direct conversion, but Dangote did not tell us how business will go forward. All that they said is just a suspension. So, we hope that they will change their focus and we’ll see how it works.”

Discussing supply alternatives, Gillis-Harry emphasized the need for diversification in the downstream sector:

“We will make sure that we have different sources of petroleum products. So, if one source is creating difficulty, then we have to look at other sources.

“One of the alternatives is the NNPC. We have also talked about some of the other refineries that are upgrading to 25,000 metric tonnes per day like the Azikel refinery in Bayelsa. And then, importation is also going to be in the mix.

“So we’ll then look at what is best suited in the market and what can make sure that we have a price that is affordable.”

Rising Fuel Costs and Government Intervention

When asked about the increasing petrol prices, Gillis-Harry assured that PETROAN would resist any exploitative price hikes:

“PETROAN will resist anything that is going to be giving us challenges. Nobody should take advantage of situations negatively. So, we will explore all possibilities and get the best for all.”

Meanwhile, NNPCL, responsible for supplying crude to Dangote Refinery, has neither confirmed nor denied claims that the refinery has been buying crude in dollars.

Olufemi Soneye, NNPC Spokesman, reaffirmed the company’s commitment to supplying crude based on agreed terms:

“As I have repeatedly stated, NNPC remains committed to supplying crude for local refining based on mutually agreed terms and conditions. Additionally, the NUPRC has disclosed that all local refining companies collectively produce less than 50 per cent of our national consumption. You can do the Maths.”

Hammed Fashola, Vice President of the Independent Petroleum Marketers Association of Nigeria (IPMAN), urged the government to continue the “naira-for-crude” policy to stabilize fuel prices:

“I would like to advise the FG to look into the agreement with Dangote again to maintain the tempo of the prices of petroleum products. The masses today are happy with the drop in petrol prices. But just a few hours later, the private depot owners started reacting to the Dangote press release by reviewing their prices upward.

“On Tuesday we closed with N825 to N826, but on Wednesday afternoon, prices started increasing again to N835 to N836 per litre. I will appeal to the FG to continue supplying crude to Dangote and other local refiners to maintain stability in the sector.”

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