TeleDoc, Nigeria’s leading telemedicine app, is now live, offering accessible healthcare and transforming the delivery of medical services to underserved populations across Nigeria and the diaspora. The app was launched at an event in Ikeja, Lagos, drawing significant attention.
At the unveiling, Mr. Demilade Okewale, co-founder and CTO of TeleDoc, emphasized the role of technology in reshaping healthcare. He stated, “As the world becomes more digital, TeleDoc is here to revolutionize healthcare experience,” underscoring how TeleDoc harnesses technology to address challenges in Nigerian healthcare.
He explained that TeleDoc is positioned to improve healthcare accessibility and affordability, allowing Nigerians to “avoid high healthcare costs, skip long waiting times and get immediate attention.” By enabling virtual consultations, it provides personalized care, allowing patients to consult healthcare professionals from the comfort of their homes or workplaces.
As the Platform CTO, Okewale also highlighted that TeleDoc empowers healthcare professionals to establish digital practices and patients to access quality care anytime. “We recognize the needs of Nigerians, both at home and abroad, and have designed TeleDoc to cater to those specific challenges. Whether you’re in Lagos, London, or New York, you can now consult with top Nigerian specialists from various medical fields,” he added.
Okewale stressed TeleDoc’s commitment to availability and reliability, saying, “Healthcare doesn’t wait, and neither should patients. That’s why availability is key to TeleDoc’s infrastructure.”
The app offers a comprehensive solution for healthcare practitioners, including video consultations, digital patient management tools, and income opportunities for doctors by facilitating consultations on the platform. Okewale remarked, “We wanted to create a solution that not only helps doctors extend their practice but also gives patients peace of mind.”
On the platform’s security measures, Okewale—a seasoned IT and Security Consultant—shared that TeleDoc places a high emphasis on trust, especially around sensitive medical data. “That’s why we’ve designed TeleDoc with the highest standards of security,” he noted, referring to the “CIA Triad,” which ensures Confidentiality, Integrity, and Availability.
He elaborated, “Confidentiality is one of our top priorities. On TeleDoc, all communications between doctors and patients are protected to ensure that sensitive health data remains private.” Additionally, measures have been implemented to “maintain data integrity,” ensuring data such as consultation notes, prescriptions, and lab orders are accurate and secure.
Mrs. Kiki Okewale, a co-founder and serial entrepreneur, described TeleDoc as a user-friendly platform that allows doctors to operate fully equipped virtual offices. She added, “This App provides all the tools needed for seamless consultations, patient management, and earning potential without the constraints of physical location.”
With the TeleDoc app available for download on both the Google Play Store and Apple App Store, patients can quickly connect with a network of medical specialists. The TeleDoc Doctor app is also accessible on both platforms, allowing healthcare providers to join and offer virtual consultations.