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Firstbank’s ₦1 Trillion Digital Loan Disbursement Milestone And The New Era Of Inclusive Lending In Nigeria

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For decades, Nigeria’s credit system posed significant challenges for small businesses and low-income earners, who often struggled to qualify for loans. Traditional banks demanded collaterals, guarantors, and endless paperwork, effectively shutting out a large portion of the population working in the informal economy. FirstBank’s digital lending model flipped the script. With the launch of its digital lending model, the bank eliminated collateral requirements and slashed approval times from weeks to under five minutes. Loans now flow through multiple channels including *894# (the Bank’s USSD service), FirstMobile, LitApp, and the FirstMonie agent network, reaching market traders, civil servants, rural farmers and everyday individuals.

When FirstBank disbursed its first instant digital loan in August 2019, the transaction seemed like a bold experiment in tech-driven finance. Today, just six years later, the 131-year-old financial institution has announced cumulative disbursements of over N1 trillion in digital loans, a milestone that redefines the scale of retail digital lending in Nigeria’s financial services industry. This achievement reflects a deep shift in the way and manner Nigerians (salary earners, small and medium scale entrepreneurs, and the financially excluded) access loans. Credit, once a privilege for the wealthy or formally employed, is now a tap away for millions of Nigerians. FirstBank is helping people to grow their businesses, seize opportunities, and stay afloat in challenging times.

The numbers tell a compelling story: over 1.5 million unique borrowers have accessed loans through FirstBank’s digital platforms. For a banking system historically constrained by bureaucracy, and rigid risk models, the existence of collateral-free, instant digital loans comes as a relief. FirstBank has tapped into an unmet demand that traditional lending channels have struggled to capture. Its digital lending ecosystem, designed with Artificial Intelligence and Machine Learning, is tailored to assess high-risk segments that conventional credit scoring often overlooks.

In Nigeria, where over 40 percent of the adult population are still underbanked or completely unbanked, FirstBank is reshaping what inclusion looks like. The issue is not that Nigerians lack ambition or the ability to repay loans; it is that traditional banking systems have long struggled to assess their creditworthiness. Legacy models simply could not capture the financial realities of people outside the formal economy.

FirstBank is rewriting that narrative. Through a range of digital loan products (FirstAdvance for salary earners, FirstCredit for individuals without formal employment, and Agent Credit for micro-businesses operating within the FirstMonie Agent network), the bank is showing how financial inclusion can be scaled with smart, data-driven tools. These products are tailored to meet people where they are, using technology to bridge gaps that paperwork once made impassable.

FirstBank’s digital lending strategy deeply aligns with Nigeria’s broader financial inclusion goals. The 2023 EFInA Survey Report on Access to Financial Services in Nigeria (A2F) shows that 64 percent of the Nigerian population is now formally included in the financial system. Much of this progress is thanks to the increased adoption of mobile money and digital financial services, which are making banking accessible even in the most remote corners of the country.

The implications for micro, small, and medium enterprises (MSMEs) are profound. According to the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), MSMEs contribute nearly 50 percent to the country’s GDP and employ over 80 percent of the labour force, yet access to formal credit remains one of their greatest constraints. Through Agent Credit, FirstBank empowers small traders, artisans, and shopkeepers, many in areas far from any bank branch, with quick, affordable capital. This redistribution of financial access fosters economic participation and resilience at the grassroots.

The significance of this model extends beyond Nigeria. Across Africa, where an estimated 350 million adults lack access to formal financial services, FirstBank’s model offers a blueprint. African banks can leverage existing mobile adoption, behavioural data, and agent networks to build credit ecosystems suited to local realities, utilising digital lending as a bridge between exclusion and empowerment. It is proof that banks can be more than just gatekeepers; they can be catalysts for inclusive growth.

Industry analysts see FirstBank’s digital lending milestone as part of a broader evolution in Nigeria’s digital economy. In the past decade, the proliferation of mobile banking and agent banking has pushed the boundaries of accessibility. Yet, access to credit has remained a stubborn bottleneck. While savings and payment platforms grew quickly, lending stayed cautious. Banks were held back by the risk of defaults, weak identification systems, and limited credit histories. FirstBank is showing how that equation can be changed. By using data aggregation, alternative credit scoring models, and digital channels, the bank is unlocking new ways to assess risk and extend credit more confidently.

However, scaling digital credit also raises questions about sustainability and customer protection. In Kenya, for example, the rapid growth of digital loans over the past decade led to concerns about over-indebtedness, data privacy, and predatory lending practices by unregulated operators. Nigeria’s regulatory environment will need to balance innovation with safeguards, ensuring that customers are included and protected. FirstBank is ahead on this, leveraging AI not only for loan approvals but also for proactive risk management, ensuring defaults are minimised and repayment behaviour is nurtured responsibly.

Another dimension is the competitive landscape. Many fintech lenders have built reputations on offering fast, collateral-free loans. Yet, their model has often been characterised by exploitative interest rates and coercive repayment tactics, and regulatory headwinds. FirstBank, with its balance sheet strength, established reputation, and nationwide presence, has a competitive edge in blending the agility and flexibility of fintech with the resilience of traditional. With over N1 trillion digital loans successfully processed, the bank demonstrates the ability to serve Nigerians with speed while providing a level of institutional trust many customers still value.

The milestone also reflects a cultural shift in how Nigerians relate to their banks. For decades, traditional banks were perceived as conservative institutions, more interested in corporate customers than on individuals struggling with school fees, rent, or working capital for their shops. By embedding loan access into its digital channels and the FirstMonie Agent network, FirstBank has repositioned itself as a partner in everyday life. Whether customers use smartphones or basic feature phones, they now have equal access to credit and are no longer sidelined by technology gaps or administrative hurdles.

From an economic perspective, the ripple effects of FirstBank’s digital lending ecosystem are far-reaching. Beyond consumption smoothing for households, instant digital loans catalyse economic activity in local markets. Traders can restock quickly, farmers can purchase farm inputs when they are needed, and artisans are able to meet unexpected orders. When aggregated, these micro-impacts contribute to broader productivity and growth, helping to stabilise the informal economy that forms the lifeblood of local commerce.

As FirstBank marks this landmark achievement, it also confronts the responsibility that comes with scale. Digital lending at this magnitude is not merely a product line; it is a public utility shaping how millions experience financial security. Sustaining this momentum will require continuous innovation and a firm focus on customer empowerment, values that are deeply ingrained in the bank’s DNA.

BIG STORY

Lagos Brings Back Monthly Environmental Sanitation April 25

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The Lagos State Government has announced the resumption of the monthly environmental sanitation exercise, nearly a decade after it was suspended in the State.

Residents are expected to clean their surroundings, clear drainage channels in front of their homes, and dispose of waste responsibly as part of efforts to improve environmental hygiene and tackle waste management challenges.

The Commissioner for Environment and Water Resources, Tokunbo Wahab, on Saturday, disclosed the development in a statement, explaining that the exercise would officially restart later in the year.

“I am pleased to inform all Lagosians that the monthly environmental sanitation exercise will resume effective Saturday, 25th April 2026, holding on the last Saturday of every month from 6:30 a.m. to 8:30 a.m.

“During this period, residents are enjoined to clean their surroundings, clear drainage channels in their frontages, and dispose of waste properly as a civic responsibility.”

Wahab urged residents to view the initiative as a shared duty toward building a healthier city, stressing that the government would ensure strict compliance.

“This exercise is a collective responsibility and a vital part of our commitment to a cleaner, healthier, and flood-resilient Lagos. And it shall be backed with the full enforcement weight of the Lagos State Government,” he said.

Explaining the significance of reintroducing the sanitation culture, the commissioner said the state was returning to a practice that once formed part of Lagosians’ lifestyle.

“Let me formally say this and say it boldly. Mr Governor and his deputy are taking a very audacious step. For those who don’t know, prior to 2016, we had a culture that emphasised cleanliness as next to godliness.

“Once every month, we took our time to clean up our surroundings and then maintain them sparkling. However, for some years, we stopped it.”

He said the absence of the exercise had contributed to mounting environmental pressures in the state.

“Now, waste, debt, and environmental challenges have become an existential challenge to us as a state. It’s taken us over a year to debate, talk, and agree that it’s time to reintroduce a monthly environmental sanitation,” Wahab said.

Appealing to residents for cooperation, he urged Lagosians to dedicate a small portion of their time each month to environmental cleanliness.

“It’s a plea that it is time for us to give up just one or two hours a month. In our marketplaces, every Thursday, we observe environmental cleanliness. But this time, we are saying as a state, let us sit back once a month and observe the cleanliness of our environment as we used to before 2016.”

The monthly sanitation exercise, previously held on the last Saturday of every month between 7 a.m. and 10 a.m., was suspended in November 2016 following a legal pronouncement restricting movement during the exercise.

The suspension later coincided with growing waste management concerns, including clogged drainage channels and indiscriminate refuse disposal across parts of the state.

 

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BIG STORY

Disu: “Egbetokun and I Never Dreamed of Becoming Inspector General”

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The Inspector-General of Police, Olatunji Disu, on Thursday paid glowing tribute to his predecessor, Kayode Egbetokun, recalling their early professional relationship while serving under President Bola Tinubu during his tenure as governor of Lagos State.

Disu spoke at the pulling-out ceremony held in honour of Egbetokun at the Force Headquarters in Abuja, marking the retirement of the former police chief after decades of service in the Nigeria Police Force.

In his remarks, Disu described Egbetokun’s career as one marked by dedication, professionalism and strong leadership, noting that a defining chapter in the former IG’s career was his service as Chief Security Officer to the Lagos State Governor at a time when Tinubu was in office.

He said it was during that period that their professional paths first intersected.

“A defining chapter in his professional life was his service in Lagos State Government House, where he served as Chief Security Officer to the Governor of Lagos State, at a time when His Excellency, Senator Bola Tinubu, now President of the Federal Republic of Nigeria, was Governor.

“It was during that period that our professional paths intersected in a most memorable way.

“While IGP Egbetokun (retd.) served as Chief Security Officer to the governor, I had the honour of serving as Aide-de-Camp to the same governor.

“Working together under demanding circumstances, we shared the responsibility of ensuring the safety and security of the Governor and the Government of Lagos State,” Disu said.

The police chief said neither of them could have imagined at the time that years later, Egbetokun would rise to become the Inspector General of Police and that he would eventually succeed him in the same office.

According to him, the development reflected how years of service and dedication sometimes align in unexpected ways.

“At that time, neither of us could have imagined that years later, destiny would place him at the helm of the Nigeria Police Force as Inspector General of Police, and that I would have the honour of succeeding him in that office.

“It is indeed one of those remarkable coincidences of history that reminds us how the threads of service sometimes weave themselves across time in unexpected ways,” he said.

Disu noted that throughout his career, Egbetokun rose steadily through the ranks, serving in various command, operational and training capacities across the country.

He highlighted Egbetokun’s leadership roles, including commanding the Rapid Response Squad in Lagos, Police Mobile Force operations, and serving as Area Commander in Osogbo and Gusau.

The IGP also commended Egbetokun’s contributions to police training and capacity development, citing his service as Commandant of the Police Training School, Ikeja, and later as Deputy Commandant of the Police College, Ikeja.

He said Egbetokun’s tenure as Inspector General was guided by a vision to build a professionally competent, service-driven, rule-of-law-compliant and people-friendly police force.

According to him, the former police chief implemented reforms to strengthen operational efficiency, enhance professionalism, improve personnel development, and deepen public trust in policing.

Disu added that Egbetokun emphasised intelligence-driven policing, strengthened training and reinforced institutional values such as discipline, accountability and service.

He further noted that Egbetokun’s leadership style, characterised by calmness, intellectual depth, and strategic foresight, helped guide the Nigeria Police Force through complex security challenges during his tenure.

In his speech, Egbetokun highlighted key reforms and institutional improvements achieved during his tenure as the Inspector-General of Police.

According to him, his administration pursued reforms to reinforce professionalism, promote merit-based advancement, and strengthen intelligence-led policing.

He noted that as part of the reforms, the Intelligence Bureau was expanded and upgraded to a full department headed by a Deputy Inspector-General of Police, while the Legal and Medical units were elevated to directorate status to improve institutional efficiency and service delivery.

Egbetokun also said the Force further developed its cybercrime centre into a sophisticated facility capable of monitoring Nigeria’s cyberspace and supporting modern investigations.

He added that investigative and operational capacity was strengthened through improvements to the National Criminal Database and enhanced professional training for operators across commands up to the divisional level.

The former police chief said operational presence was expanded through the establishment of additional Police Mobile Force squadrons, new Area Commands and Divisions, as well as the creation of the Special Intervention Squad, which he said had recorded notable successes across the country.

He also said progress was made in improving police infrastructure, including the completion of barracks redevelopment projects in Kano and Kaduna and the commissioning of modern state command headquarters in Ogun and Adamawa states.

Egbetokun, who was appointed on June 19, 2023, by President Tinubu, resigned on February 24, paving the way for the appointment of Disu.

In 2024, the IG’s continued stay in office sparked widespread controversy after Egbetokun officially reached the mandatory retirement age of 60 on September 4.

However, his stay in office was extended following the amendment to the Police Act.

 

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BIG STORY

Popular Skit Maker Broda Shaggy Shot While Filming In Sango-Ota, Hospitalised In Lagos

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Popular comedian, skit maker and social media influencer, Samuel Perry, popularly known as Broda Shaggy, has been hospitalised after he was allegedly shot in the Sango-Ota area of Ogun State.

According to Punch Newspaper, the incident occurred under the Sango-Ota bridge on Sunday afternoon.

Although the circumstances surrounding the shooting remain unclear, a police source who spoke on condition of anonymity because he was not authorised to comment on the matter said the content creator sustained the gunshot injury while filming a comedy skit at the location.

According to the source, Broda Shaggy was immediately rushed to the Blooming Care Hospital in the Alakuko area of Lagos State, where he received initial treatment.

“He was shooting a skit under the Sango-Ota bridge when he sustained a gunshot injury. We don’t have details on how it happened yet, but his crew members who were present quickly rushed him to the hospital,” the source said.

The source added that medical personnel at the hospital administered first aid upon his arrival.

Further findings, however, revealed that he was later referred to Duchess Hospital in the Government Residential Area, Ikeja, where he is currently recuperating.

Efforts by our correspondent to reach both hospitals were unsuccessful, as calls made to the contact numbers listed on their social media pages did not connect. A text message sent to them had yet to be replied to as of the time of filing this report.

When contacted on Thursday, the spokesperson for the Lagos State Police Command, Abimbola Adebisi, confirmed the development, noting that the police were alerted by the hospital.

“The hospital contacted the police to report that a gunshot victim had been brought to their facility. Detectives and a patrol team were immediately mobilised to the hospital, where they discovered that the victim was a skit maker and social media influencer popularly known as Broda Shaggy.

“He was seen on a stretcher with an injury to his thigh. The location of the incident is in Sango-Ota and not within our jurisdiction, but the investigation is ongoing,” she said.

When contacted for further clarification, the spokesperson for the Ogun State Police Command, Oluseyi Babaseyi, said the incident had not been reported to the police in the state.

“The incident was alleged to have occurred in Ogun State, but it was not reported,” he said.

Broda Shaggy’s manager, Olufemi Oguntamu, also known as Penzaar, did not respond to calls made to his phone. A text message sent to him had yet to be replied to as of the time of filing this report.

 

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