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Adron Homes Reaffirms Commitment To Customer Satisfaction During 2024 Customer Service Week [PHOTOS]

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Adron Homes and Properties, a leading real estate company, successfully celebrated Customer Service Week 2024 from Monday, October 7th to Friday, October 11th, under the theme “Above and Beyond.” The week-long event underscored the company’s unwavering commitment to customer satisfaction as its top priority.

Customer Service Week, observed globally, is an international celebration of the importance of customer service and the people who serve and support customers daily. It provides a platform for companies to appreciate the hard work and dedication of their customer-facing staff, as well as strengthen their relationships with clients.

Throughout the week, Adron Homes organized various activities aimed at enhancing both employee well-being and customer engagement. These included a health talk focused on promoting healthy living, a customer awareness walk to raise visibility and connect with the public, and a mental health awareness session that addressed workplace wellness and stress management, emphasizing the importance of mental health for both employees and clients.

Team bonding exercises were also held to foster collaboration and unity among employees, ensuring they continue to work together in delivering top-tier service. The event concluded with an awards ceremony recognizing staff members who consistently go above and beyond in customer service.

The Director General of the Customer Service Directorate at Adron Homes, Mrs. Aminat Hastrup Olaniyan, praised the company’s leadership for its vision and impact in the real estate sector. “I want to salute the management of Adron Homes for their giant strides in the real estate industry. Their dedication to customer satisfaction has set a standard that others aspire to. I also extend my heartfelt appreciation to all our front-liners for their persistence and the incredible work they continue to do in serving our clients,” she said.

Mrs. Olaniyan’s remarks highlighted the essential role of frontline staff, recognizing their daily efforts to ensure that customers receive the best experience possible.

Group Managing Director, Aare Adetola EmmanuelKing, reiterated the company’s customer-first philosophy, stating, “At Adron Homes, we are committed to exceeding expectations. Customer satisfaction is at the core of everything we do, and this week has been a reflection of our ongoing efforts to improve and deliver outstanding service.”

The Directorate of Customer Service reiterated her commitment to go above and beyond in satisfying and exceeding all our customer’s expectations both home and expanding the frontiers of excellence in customer care and improving customer satisfaction always.

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Federal Government Not Treating Super Eagles Ordeal In Libya Lightly — Sports Minister John Enoh

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The Minister of Sports Development, Senator John Enoh, has condemned the reported mistreatment of Nigerian players in Libya.

Enoh, speaking on Channels Television’s Politics Today, stated that the Federal Government intends to thoroughly investigate the incident.

He emphasized that the Nigerian government is taking the situation seriously, mentioning that the Minister of Foreign Affairs, Yusuf Tuggar, has summoned the Libyan Ambassador to Nigeria.

“I am aware that the Ministry of Foreign Affairs had summoned the Libyan Ambassador. The Nigerian government so far has not treated this lightly and is not going to treat this lightly because it must get to the bottom of the matter,” he said.

According to reports, players and officials were stranded for hours at a Libyan airport on Sunday and were denied access to food and the internet as they prepared for their 2025 Africa Cup of Nations (AFCON) qualifier with the Mediterranean Knights.

It reportedly took diplomatic efforts and social media outcry for the team to finally be cleared to leave Libya.

Additionally, Enoh accused the Libyan Football Federation of “deliberately” mistreating the Super Eagles during their stay.

“The Port Harcourt Airport where they arrived is one of our best airports. That Port Harcourt Airport, there is no circumstance that will lead to a team having the footballers lie on the floor,” he said, rejecting claims by the Libyan side that their players were mistreated during their previous match in Nigeria.

“All these things were created deliberately to create some make belief. If this was an issue, it should have been made an issue there and then.”

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New Assisted Dying Bill Introduced In UK Parliament

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  • To be limited to terminally ill patients with 6-12 months to live

 

A new proposal to legalise assisted dying in England and Wales was introduced in the UK parliament on Wednesday, raising concerns from senior church leaders and opponents about the potential consequences of allowing terminally ill individuals to choose to end their lives.

Lawmakers in the House of Commons will be given a free vote on Labour MP Kim Leadbeater’s “Terminally Ill Adults (End of Life) Bill,” allowing them to vote based on conscience rather than party lines.

While details are still pending, The Times reported that if the bill is passed, a patient’s request to die would likely require approval from a judge and two doctors, limited to those with a life expectancy of six to 12 months.

Supporters and opponents of the bill planned to express their views outside parliament, where an assisted dying bill was last debated—and ultimately defeated—in the Commons in 2015.

Currently, assisted suicide is prohibited in England, Wales, and Northern Ireland, with violators facing a maximum prison sentence of 14 years.

In Scotland, which operates a separate legal system and has devolved powers to establish its own health policies, assisted suicide is not classified as a specific criminal offence but can result in other charges, such as murder.

Leadbeater told The Times that her bill reflects a shift in public opinion toward assisted dying, a practice that has been legalised in various degrees across several European countries.

“I am very clear the law needs to change, having met those families who have horrendous stories of suicide of loved ones, horrible painful deaths or going to other countries,” she said.

“People deserve a choice and they’ve not got that,” she added, promising “safeguards and protections” as core elements of the bill.

The debate has gained momentum from a campaign led by former BBC television presenter Esther Rantzen, who has terminal cancer.

However, opposition to the proposed legislation includes some disability rights groups and Cardinal Vincent Nichols, the UK’s highest-ranking Roman Catholic cleric, who has urged followers to contact MPs to voice opposition to the change.

On Tuesday night, Archbishop of Canterbury Justin Welby, leader of the global Anglican communion, referred to the proposal as a “dangerous… slippery slope” that could lead to misuse among individuals who are not terminally ill.

Welby is entitled to a vote on the matter as one of the 26 “lords spiritual,” senior Church of England clergy who sit in the upper chamber, the House of Lords.

Alistair Thompson, from the anti-euthanasia group Care Not Killing, also warned that changing the law could push the UK to follow the example of Belgium and the Netherlands, which have extended assisted dying to minors.

“We know that introducing an assisted suicidal euthanasia bill would put a lot of people under pressure to end their lives prematurely,” he told AFP.

MPs are expected to debate and vote on Leadbeater’s bill on November 29. The outcome remains uncertain as it is a private member’s bill, not part of the government’s legislative agenda.

Earlier this year, a bill to legalise assisted dying was introduced in the Scottish Parliament in Edinburgh.

The Isle of Man and Jersey—self-governing British Crown Dependencies that are not part of the UK—are also progressing toward passing laws to allow terminally ill individuals the right to die.

Belgium, alongside the Netherlands, became the first EU countries in 2002 to permit euthanasia.

Spain authorised euthanasia and medically assisted suicide in 2021 for people with severe, incurable illnesses, and Portugal followed suit in 2023.

 

Credit: AFP

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JUST IN: Thomas Tuchel Named England’s New Manager

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Thomas Tuchel was named England’s new manager on Wednesday, with the German set to start on January 1, 2025.

“The FA has announced that UEFA Champions League winner Thomas Tuchel is the new England senior men’s head coach and will be assisted by internationally renowned English coach Anthony Barry,” the English Football Association said.

 

More to come…

Credit: AFP

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