Olubunmi Kuku, managing director (MD) of the Federal Airports Authority of Nigeria (FAAN), has issued a stern warning to security agencies to stop extorting passengers at the Murtala Muhammed International Airport (MMIA), Lagos.
Speaking to heads of security agencies on Tuesday, Kuku emphasized that the penalties for such actions would be severe.
“Investors are complaining, Lagos Airport, that’s the first thing they see. You get off a plane, this is welcome to Nigeria. The number of messages that I received from passengers, from the Honorable Minister, and from the President is insane, especially from Lagos airport,” she said.
“But I want to focus on aviation security (AVSEC). You represent an agency and an organisation.”
The MD instructed the AVSEC officers to interact with passengers in a professional manner and refrain from asking for money, revealing that she had video evidence of such extortions.
“I have another individual who sent and I forwarded that to you. These were Chinese passengers that were flying through the terminal, and they said somebody gave their necklace as a gift,” she said.
“I’ve also gotten feedback from AVSEC officers and customs saying that they are not collecting pensions so this is the way for them to generate or earn their pension.”
“This has to stop, and I have a very clear directive. It goes for the team leads, HODs, and it goes for the heads of the organisations at the airport.”
Kuku stated that if any organization is found guilty, it reflects the failure of the leader, “and it means that I have failed.”
“And this better stop. I also hear that agencies are giving returns to their bosses. So let’s have frank conversations here,” she said.
“The airport is no longer a place to come and make money. So if anybody in your organisation is asking you to give returns — AVSEC, I’m saying the same to you and to all of the other agencies here — better tell them you do not want to come here, because the penalties are going to be stiff.”
In August, FAAN announced plans to establish magistrate courts within airport premises nationwide to prosecute violators of rules and anti-touting regulations.