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Communications Minister Orders Deactivation Of Voicemails On Existing Phone Lines, Says Network Operators Exploiting Nigerians

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Minister of Communications and Digital Economy, Dr Isa Pantami, has ordered the deactivation of voicemail services on all existing phone lines in the country.

The minister said Mobile Network Operators are using the automatic activation of the voicemail service on their platforms to exploit Nigerians.

Pantami, who spoke through a statement issued by his spokesperson, Uwa Suleiman, on Thursday, directed the sector regulator, the Nigeria Communications Commission, to immediately ensure that the service providers complied with the order.

The directive was a continuation of the minister’s ongoing campaign against perceived exploitative practices by the telecom operators.

Recently, he directed the NCC to stop alleged ‘illegal’ deduction of subscribers’ data by the service providers.

NCC has also been directed to ensure a reduction of the rates charged for data by telecom operators in the country.

In the statement signed by Suleiman, the minister noted that the voicemail service should be voluntary, and not imposed on consumers.

He directed NCC to ensure that ‎subscribers are given the option of accessing the service via an activation code.

According to the minister, unpatriotic elements in the sector have devised subtle ways to defraud unsuspecting Nigerians.

Parts of the statement read, “The attention of the Minister of Communications and Digital Economy has been drawn to the latest trend of financial exploitation by Mobile Network Operators in the country, through the automatic activation of the Voicemail Service on their platforms.

“Based on recent reports reaching the office, the practice has gained momentum in recent times.

“The voicemail service should be accessed at the discretion of the subscriber and not by default.

“The minister finds it worrisome and totally unacceptable that telecoms subscribers incur financial charges for a service they are compelled to use by default.

“It is apparent that the recent clampdown on the exploitative activities of some Mobile Network Operators in the country has beamed the searchlight on the sector properly and some unpatriotic elements in the system are devising subtle, ingenious methods of defrauding Nigerians.”

The minister, in the statement, further observed that voicemail was not a popular service among mobile phone users in Nigeria.

Most consumers, particularly those in rural areas, do not understand the language used by the operators to program the service, the statement added.

The statement explained that Pantami vowed that the ministry, under his leadership, would not overlook any attempt to undermine the Federal Government’s anti-corruption crusade.

Pantami added that he would not condone any attempts to defraud subscribers in the country.

“In the light of this, Pantami has issued a broad policy directive to the Nigerian Communications Commission to immediately ensure that issues regarding automatic voicemails are addressed on all existing phone lines and the subscribers given the option of accessing the service via an activation code,” the statement said.

The minister, according to the statement, insisted that the rights of consumers must be protected, in line with global best practices.

BIG STORY

NCC Unveils Initiative To Combat Fraud, Spam Messaging

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The Nigerian Communications Commission has unveiled a draft regulatory framework aimed at addressing fraud, spam, and other challenges in the “Application-to-Person” messaging sector.

The telecom regulator made this announcement in a statement on Friday.

The proposed framework was introduced during a virtual Stakeholders’ Forum, a key step towards enhancing the sector’s integrity and ensuring a fair, transparent environment for all parties involved.

The draft framework, presented by the acting Head of Legal and Regulatory Services at the NCC, Mrs. Chizua Whyte, on behalf of the Executive Vice Chairman, Dr. Aminu Maida, seeks to regulate the A2P messaging space.

A2P messaging, used for notifications such as bank alerts, promotional campaigns, and government updates, has become a vital communication tool in Nigeria.

However, the sector faces significant challenges, including consumer protection concerns, fraud, and data privacy issues, as well as an unequal distribution of value within the ecosystem.

“The international A2P messaging space in Nigeria faces gaps that have led to issues such as fraud, spam, and data privacy concerns. These challenges threaten the sustainable growth of this communication tool,” the NCC said.

The regulator emphasised its commitment to fostering innovation while ensuring a secure, transparent environment for businesses, consumers, and service providers.

The proposed framework aims to address these challenges by protecting consumers, promoting fair competition, and holding service providers accountable.

“This forum marks a pivotal step towards addressing these challenges,” the NCC said. “We are here to engage with all stakeholders—operators, aggregators, businesses, service providers, and consumers—to refine the framework and ensure it meets the needs of the entire ecosystem.”

The NCC stressed the importance of inclusivity and collaboration in creating an effective regulatory environment.

The commission’s efforts are focused on promoting a sustainable A2P messaging ecosystem that enables business innovation, enhances communication efficiency, and supports Nigeria’s socio-economic growth.

Stakeholders were encouraged to provide feedback and contribute ideas during the forum to help shape the final framework.

The NCC reiterated its commitment to creating a regulatory environment that supports innovation while safeguarding the interests of all stakeholders in the A2P messaging sector.

For further updates, the NCC urged stakeholders to remain engaged throughout the regulatory process, stressing the importance of cooperation in shaping the future of A2P messaging in Nigeria.

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BIG STORY

JUST IN: Oil Marketers Reduce Petrol Price By 11.8% To N939.50 Per Litre

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Oil marketers sourcing “Premium Motor Spirit”, “PMS”, also known as petrol, from the Dangote Petroleum Refinery have reduced the price by 11.8 percent to N939.50 per litre, down from N1,060 per litre.

As of Thursday, December 19, petrol was still being sold at N1,060 per litre in Lagos and surrounding areas.

However, by Friday, MRS, a leading marketer, along with others, had adjusted their prices, now selling at N939.50 per litre.

It’s worth noting that the Dangote Petroleum Refinery had earlier lowered the ex-pump price of petrol to N899.50 per litre, down from N970 per litre.

According to the refinery, this price reduction is intended to offer much-needed relief to Nigerians ahead of the holiday season.

Anthony Chiejina, the Chief Branding and Communications Officer of Dangote Group, made this announcement.

“To alleviate transport costs during this holiday season, Dangote Refinery is offering a holiday discount on “PMS” (“petrol”). From today, our petrol will be available at N899.50 per litre at our truck loading gantry or SPM,” Chiejina said.

‘‘Furthermore, for every litre purchased on a cash basis, consumers will have the opportunity to buy another litre on credit, backed by a bank guarantee from Access Bank, First Bank, or Zenith Bank.”

 

More to come…

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BIG STORY

EFCC Allocates N18bn For Allowances, N5bn For Travels In Proposed 2025 Budget

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The Economic and Financial Crimes Commission (EFCC) has announced plans to allocate N18 billion for allowances in 2025.

This figure is part of the proposed 2025 budget currently under consideration and awaiting approval by the national assembly.

As per the appropriation bill, the EFCC’s total budget for 2025 stands at approximately N62.2 billion.

This budget includes personnel costs (N38.6 billion), overheads (N20.9 billion), and capital expenditure (N2.2 billion).

Within the allowance budget, N1.7 billion is designated for “non-regular allowances,” while “regular allowances” are set at N16.7 billion.

Other proposed expenditures for the EFCC include welfare packages (N1.4 billion), fuel and lubricants (N2 billion), financial charges (N1.2 billion), construction and provision of office buildings (N1.1 billion), and maintenance services (N2.1 billion).

The EFCC also plans to allocate N4.9 billion for “local travel and transport,” with “international travel and transport” expected to cost N1.7 billion.

The proposed budget includes N800 million for the purchase of fixed assets.

On Wednesday, President Bola Tinubu unveiled the N49.7 trillion 2025 “Budget of Restoration: Securing Peace and Rebuilding Prosperity.”

In his address to the national assembly, Tinubu stated that it was time “we rewrite Nigeria’s narrative together.”

The primary focus of next year’s budget will be the defence, infrastructure, health, and education sectors.

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