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It will come to many as a surprise how GTBank has been making wonderful exploits over the years. This is because the bank has been ably managed by men of impeccable corporate pedigree.

What is now being said in many quarters is the input of the present MD/CEO, who has taken up the gauntlet from his predecessors.

GTBank has many things to be proud of and will always be the leader in the pack. The industry is replete with many gurus, and one of them is the quintessential Segun Agbaje, who has been managing Guarantee Trust Bank with his managerial capability.

In this report, AIRWAVES REPORT team looks into the good world of banking, focusing on what GTBank has achieved in 2017. In today’s banking, innovation and customer’s satisfaction are very key.

Every bank wants to keep and grow its customers’ base by keeping to the ideals of responsive banking and making profits in the long run. Even when a clientele base is large, and the bank is not able to match up to its growing demands, efforts have to be made to ensure the clients are satisfied.

With the increasing demands of Digital Banking, a lot of banks, both old and new generation, have struggled with meeting the needs and upgrading its backbone technology infrastructure for off-line and real time banking. Guarantee Trust Bank, through its innovative style and leadership, has ensured its Flashmob 737 to make banking easy and simple at touch the of your GSM phone.

These giant strides have helped the bank in no small measure, to allow clients be able to transfer, check their credit balances and other services by just pressing 737. This has enabled the forward- looking bank to garner many awards via the Flashmob that other banks have cued behind, to have a simple code that will make banking easy and affordable. Let’s take a run-down their achievements in 2017, in the following order.

GTBank ‘737’ Generated N1trilion In One Year!

In April 2017, it was widely-reported that Guaranty Trust Bank Plc recorded over N1 trillion transactions via the bank’s 737 payment and service delivery platform. Mr Segun Agbaje, the bank’s managing director, said this at the bank’s 27th Annual General Meeting (AGM) in Lagos. Agbaje said that the bank was leading the future of payments and service delivery with the 737 platform it introduced a year ago.

The bank’s 737 platform is a USSD-based service delivery channel that provides simple banking for every Nigerian through mobile phones. The bank’s boss said “within a year of the introduction of the service, the bank recorded an uptake of over three million customers, with over N1 trillion in transactions on the platform.”

He added that the platform had gained ubiquitous acceptance and global recognition. GT Bank indeed is one of the banks that take their corporate social responsibility CSR serious. The management led by its CEO, Mr Segun Agbaje, has made CSRs an investment into critical sectors that employ one of the highest numbers of people.

GTBank Celebrated 10th Year On London Stock Exchange Listing

Last year, champagne bottles were popped in celebration of the anniversary of the bank being listed at the London Stock Exchange. This has further boosted the international clientele and wider reach of the bank, making it a bank worthy of banking with, and improving in no small terms its brand value.

Corporate Social Responsibilities idealized through GTBank Fashion Weekend

The Nigerian fashion industry has grown in leaps and bounds. With the Bank of Industry and Bank of Agriculture helping to make professionals access loans into growing their fashion companies and accessing textile credits, the industry has supported the entertainment industry in bringing out the colours and final products- clothing creatively our celebrities who strode the red carpet and paparazzi take them on.

In helping to deepen the growth of the multi million naira industry, GT Bank in 2016 decided to host a two-day fashion weekend that attracts thousands of people, vendors, couture and young make-up artistes learning from the experiences of experts in a Master Class.

The 2017 GT Fashion Weekend, held in November, will continue to linger in the memories of those that stormed the The Arena, at Water Corporation area of Victoria Island, in Lagos. Over 90 fashion retailers were at the stand to showcase their products. Hundreds of young and upcoming designers, as well as make-up artistes, gleaned from the wealth and experience of fashion experts in a Master Class.

The weekend had nine fashion runways, which showcased global designers, as models strutted the runway glamorously and stylishly. The fashion weekend has assumed a global event status where tourists visit the country to see creativity at its best.

GTBank Food and Drink Fair

Apart from the GT fashion weekend, the Food and Drink fair hosted by the bank, is another event that is gathering momentum on the national space because of its encompassing capacity to bring professionals in the food and drink subsector together in one space. Held in April 2017, the Food & Drinks festival was a forum to examine the growth and relevance of the sector and how much it had contributed to the hospitality industry. Over 100 food retailers gathered in one place at he Arena. The food fair had ten international chefs who tutored young and established cooks who desired to break into the international limelight in some years to come. The fair attracted a record, 120, 000 visitors.

The Social Media Week

In February of the same year under review, the bank sponsored the annual and engaging Social Media Week which has been the hotbed of many discussions and trends that the social media interacts with for the larger part of the year. The SMW brings Social media influencers, bloggers, experts and writers together to discuss on their relevance and how to galvanize change in the polity.

Segun Agbaje Speaks At London Business School

True to type, the visionary and exemplary leadership of the CEO of GTBank, Mr. Segun Agbaje, came to the fore in April 2017, when he was a guest speaker at the prestigious London Business School. Also, Stanford Business School hosted the banking guru and benefitted from the wealth of knowledge of the CEO extra-ordinaire.

The bank also celebrated the children who are the future of tomorrow on Children’s Day. In a carnival-like atmosphere, the event attracted thousands of children and their parents, who came to have fun, just as A-list comedians and musicians entertained.

GTBank Principal’s Cup

When it comes to School Sports, the bank has contributed immensely in the development of school sports in almost a decade. In partnership with the state of excellence, Lagos State, the GT Principal’s Cup annually engages scores of secondary schools in a football tournament. This has helped in no small measure to act as a pool where Under-17 footballers are being found and honed; to compete and bring honour and glory to the country.

GTBank Masters Cup, Season 6

One of the golf tournaments that the high-flying bank also sponsors is the GT Bank Masters Cup. Now in its seventh season, the tournament has added to the growing list of golf tournaments in the country and this is about improving the sport.

Ndani TV

The highly creative and interactive TV program, is part of the ways, the bank has supported the entertainment and media industry. Ndani TV, an online TV show, which creates content and markets them, once hosted an entrepreneurship reality show.

Tagged ‘The African Dream,’ the reality TV show hosted Ethiopian award-winning fashion entrepreneur, who deals in making of shoe wears and other products. A business reality show which is in its 2nd Season, was solely sponsored by the bank in August of this same year under review.

Tagged CAMPO RealTalk GTBank 2017, the business reality show was to create and train the next big young entrepreneurs in the ideals of starting and growing a business from the scratch. Other initiatives the bank embarked on in 2017 were the Digital Skill Training for SMEs and a Staff Health Week Walk.

In July 2017, a new library was built in Yaba area of Lagos State, to boost the intellectual and academic field. The initiative was part of the GT Bank Coronation Cup. Also, the bank, through its CSR initiative, supported the 7th edition of Annual Autism Program. An online gallery named Art635, engaged over 57 artistes and showcased 553 pieces of artwork in an exhibition sponsored by GT Bank.

2017: Harvest of Awards for GTBank

For 2017, GT Bank excelled on all fronts, carting away with most of the awards available. The list includes but not limited to: Boardroom Corporate Award 2017: Best Corporate Governance Financial Services Africa 2017.

African Investor Award: best performing Ai 100 Company and Segun Agbaje was the Ai 100 CEO of the Year. Euromoney Award For Excellence 2017: Nigeria’s best bank and best bank for SMEs in Africa. Euromoney Private Banking Survey 2017: Best private banking services overall and Net-worth-specific services, commercial banking capabilities

Emeafinance African Banking Awards 2017: Best Bank In Nigeria, Best Bank for CSR in Africa and CEO of the year. World Finance banker of the year Africa 2017, Segun Agbaje, Bank Banking Group Nigeria and Best Retail Bank. African Banker awards 2017: African bank of the year. AABLA company of the year, 2017. Excellence in retail finance services convention 2017: best deposit service, best retail payment in Nigeria

The Banker Awards 2017: 2017 Bank of year in Nigeria CEO Awards: 2017 CEO of the year, Segun Agbaje; AI International Finance Awards: Digital Bank Efficiency Award 2017: Best Customer Experience Award – electronic platform experience); Instant payments transaction efficiency Cashless Driver: card usage on point of sale terminals; Cashless driver: real time payments.

Point of sale card transaction efficiency award; Electronic data rendition compliance and integrity award etc. All of these have culminated into making GTBank the bank of the moment and the Segun Agabje-led team is still not relenting in their resounding service provision to all their customers.

 

 

 

—- Bolatito Adebola

BIG STORY

BREAKING: South Africa Enters Technical Recession After GDP Declines For A Second Quarter

Gbemileke Ajayi

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Reports from South Africa show that the country’s economy, the second largest in Africa, has again dropped into a technical recession.

This was after the nation’s Gross Domestic Product (GDP) for the second quarter of 2018 compressed further by 0.7 percent, according to figures released on Tuesday by Stats SA.

This marks two consecutive periods of contraction the country was recording, which therefore equates to a recession.

In the first quarter of this year, South Africa’s GDP contracted by 2.6 percent.

“Real gross domestic product (measured by production) decreased by 0.7 percent in the second quarter of 2018, following a decrease of 2.6 percent in the first quarter of 2018.

“The largest negative contributors to growth in GDP in the second quarter were agriculture, transport and trade,” the Stats SA said in its report today.

This is the first recession South Africa is entering into since its new leader, Mr Cyril Ramaphosa, took over from Mr Jacob Zuma, who also witnessed an economic recession while in office.

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BUSINESS

UBA’s Leo Launched On WhatsApp

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Pan-African Financial Institution, United Bank for Africa (UBA) has announced the commencement of its chat bank ‘Leo’ on the WhatsApp platform.

With Leo on WhatsApp, customers who are users and lovers of the app can now perform basic banking services including checking their balances on the go, transferring funds, paying bills, among other services.

The Group Managing Director/Chief Executive Officer, UBA, Mr. Kennedy Uzoka, who expressed excitement about the development remarked that the bank is continuously working in line with customers’ demand to ensure that banking services are made convenient and without stress.

He said, “This only goes to show that our resolve in continuing to deploy innovative solutions that place customers first, using cutting-edge technology for their collective satisfaction and excellent banking experience is important to us. This recognition will further spur us to do more in meeting the needs of our customers with unrivalled services.”

“Our recent launch of Leo in 13 other African countries is evidence that UBA has on its agenda, the objective of digital creativity especially in service for our trusted customer base across the African continent.”

Also speaking on the new service, the Group Head of UBA’s Online Banking, Mr Austine Abolusoro, stated “United Bank for Africa is a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested dependable and intelligent personality, will replicate on WhatsApp, the success it has experienced on the Facebook Messenger platform.  It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.” “Leo is ready and waiting to help with any form of banking services,” continued Abolusoro.

WhatsApp has been in existence for over 9 years, reaching more than 1.5 billion people in over 180 countries. The premium private chat platform has assured that there will be no spam messages as the development is to enable businesses to serve their customers with useful and helpful information.

LEO is already present in over 14 African subsidiaries, including Nigeria, available in three languages, and has now been rolled out to customers on WhatsApp. To use this service on WhatsApp, customers must add the LEO Whatsapp number: +234 903 000 2455 to their phone contacts, then search for UBA Chat Banking on WhatsApp to start enjoying the added convenience and ease of transacting with Leo on WhatsApp.

UBA is one of Africa’s leading banks with operations in 20 African countries and in London and New York, with presence in Paris. Adjudged to be at the forefront of innovation and convenient banking, UBA is one of the first financial services institutions on the continent to deploy Finacle 10x, a new information technology platform that boosts its services and electronic banking channels. Today, UBA provides banking services to more than 15 million customers globally, through thousands of touch points and diverse channels.

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BUSINESS

UBA Appoints Four New Board Members

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The Board of Directors of the United Bank for Africa is pleased to announce the appointment of four new members to its board, subject to the approval of the Central Bank of Nigeria(CBN).

The new board members are Mrs. Erelu Angela Adebayo, Ms. Angela Aneke, Alhaji Abdulqadir Jeli Bello and Mr. Isaac Olukayode Fasola.

These appointments follow the retirement of Mrs. Rose Okwechime, Mr Adekunle Olumide, OON, Alhaji Ja’afaru Paki and Mr Yahaya Zekeri, with effect from August 30, 2018.

“I am pleased to welcome Erelu Adebayo, Angela Aneke, Abdulqadir Bello and Kayode Fasola to the Group Board,” said Tony O. Elumelu, the Group Chairman of the Bank.  “These men and women bring a wealth of experience in their fields and will be tremendous assets, as we deliver on our mission to become the leading Pan-African financial institution in all our countries of operation.”

‘I am particularly pleased that two of the newly appointed Non-Executive Directors are women, bringing the total number of women to four, a further demonstration of our commitment to ensuring equality for both men and women,’ added the Group Chairman.

Mr. Elumelu thanked the retiring directors for their contribution, hard work and commitment to UBA, “I would like to express my appreciation to our retiring Directors for their leadership and dedication to UBA and for their contribution to an already impressive 2018. I wish them the very best in their future endeavours”.

This announcement comes on the heels of the Bank’s strong H1 2018 performance with a PBT of N58.1billion. With the successful expansion of its retail operations, UBA now operates in 20 countries in Africa, following its recent acquisition of a licence in Mali and the United Kingdom. The bank also has offices in New York City and in Paris.

About the new Directors

Erelu Angela Adebayo who graduated with an M.Phil in Land Economy from Cambridge University is the former First Lady of Ekiti State in Nigeria. Mrs Adebayo previously served on the boards of several organisations, including the Dangote Foundation, DN Meyer Plc, Wemabod Estates.  Mrs Adebayo is a council member of the Nigerian Stock Exchange and has worked extensively on real estate development and She is the Chairman of the Erelu Adebayo Foundation for the underprivileged.

Ms. Angela Aneke is a board advisor, banker and a strategic thinker with over 30 years’ experience in financial services, in the areas of financial control, strategy, transaction banking, corporate banking, retail banking and governance.  Ms. Aneke has held executive management and board positions in several international and regional institutions, including Ecobank Transnational Incorporated and the United Bank for Africa.

Mr. Isaac Olukayode Fasola is a consummate professional with over 30 years’ cognate experience obtained from Management and Board positions covering banking operations, risk management, credit analysis, insurance, asset management, business strategy/development, performance management and corporate governance.  Mr. Fasola previously served as an Executive Director of a commercial Bank in Nigeria. Mr. Fasola holds 2 MBAs and is pursuing a Ph.D. in Business Administration.

Mr. Abdulqadir J. Bello, a Chartered Accountant, has over 30 years’ corporate experience in the banking sector, during which period he held several senior Management positions in various Banks.  He also previously served as the Group Chief Credit Officer of UBA and thereafter as the Executive Director in charge of Risk Management for UBA Group.

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