It will come to many as a surprise how GTBank has been making wonderful exploits over the years. This is because the bank has been ably managed by men of impeccable corporate pedigree.
What is now being said in many quarters is the input of the present MD/CEO, who has taken up the gauntlet from his predecessors.
GTBank has many things to be proud of and will always be the leader in the pack. The industry is replete with many gurus, and one of them is the quintessential Segun Agbaje, who has been managing Guarantee Trust Bank with his managerial capability.
In this report, AIRWAVES REPORT team looks into the good world of banking, focusing on what GTBank has achieved in 2017. In today’s banking, innovation and customer’s satisfaction are very key.
Every bank wants to keep and grow its customers’ base by keeping to the ideals of responsive banking and making profits in the long run. Even when a clientele base is large, and the bank is not able to match up to its growing demands, efforts have to be made to ensure the clients are satisfied.
With the increasing demands of Digital Banking, a lot of banks, both old and new generation, have struggled with meeting the needs and upgrading its backbone technology infrastructure for off-line and real time banking. Guarantee Trust Bank, through its innovative style and leadership, has ensured its Flashmob 737 to make banking easy and simple at touch the of your GSM phone.
These giant strides have helped the bank in no small measure, to allow clients be able to transfer, check their credit balances and other services by just pressing 737. This has enabled the forward- looking bank to garner many awards via the Flashmob that other banks have cued behind, to have a simple code that will make banking easy and affordable. Let’s take a run-down their achievements in 2017, in the following order.
GTBank ‘737’ Generated N1trilion In One Year!
In April 2017, it was widely-reported that Guaranty Trust Bank Plc recorded over N1 trillion transactions via the bank’s 737 payment and service delivery platform. Mr Segun Agbaje, the bank’s managing director, said this at the bank’s 27th Annual General Meeting (AGM) in Lagos. Agbaje said that the bank was leading the future of payments and service delivery with the 737 platform it introduced a year ago.
The bank’s 737 platform is a USSD-based service delivery channel that provides simple banking for every Nigerian through mobile phones. The bank’s boss said “within a year of the introduction of the service, the bank recorded an uptake of over three million customers, with over N1 trillion in transactions on the platform.”
He added that the platform had gained ubiquitous acceptance and global recognition. GT Bank indeed is one of the banks that take their corporate social responsibility CSR serious. The management led by its CEO, Mr Segun Agbaje, has made CSRs an investment into critical sectors that employ one of the highest numbers of people.
GTBank Celebrated 10th Year On London Stock Exchange Listing
Last year, champagne bottles were popped in celebration of the anniversary of the bank being listed at the London Stock Exchange. This has further boosted the international clientele and wider reach of the bank, making it a bank worthy of banking with, and improving in no small terms its brand value.
Corporate Social Responsibilities idealized through GTBank Fashion Weekend
The Nigerian fashion industry has grown in leaps and bounds. With the Bank of Industry and Bank of Agriculture helping to make professionals access loans into growing their fashion companies and accessing textile credits, the industry has supported the entertainment industry in bringing out the colours and final products- clothing creatively our celebrities who strode the red carpet and paparazzi take them on.
In helping to deepen the growth of the multi million naira industry, GT Bank in 2016 decided to host a two-day fashion weekend that attracts thousands of people, vendors, couture and young make-up artistes learning from the experiences of experts in a Master Class.
The 2017 GT Fashion Weekend, held in November, will continue to linger in the memories of those that stormed the The Arena, at Water Corporation area of Victoria Island, in Lagos. Over 90 fashion retailers were at the stand to showcase their products. Hundreds of young and upcoming designers, as well as make-up artistes, gleaned from the wealth and experience of fashion experts in a Master Class.
The weekend had nine fashion runways, which showcased global designers, as models strutted the runway glamorously and stylishly. The fashion weekend has assumed a global event status where tourists visit the country to see creativity at its best.
GTBank Food and Drink Fair
Apart from the GT fashion weekend, the Food and Drink fair hosted by the bank, is another event that is gathering momentum on the national space because of its encompassing capacity to bring professionals in the food and drink subsector together in one space. Held in April 2017, the Food & Drinks festival was a forum to examine the growth and relevance of the sector and how much it had contributed to the hospitality industry. Over 100 food retailers gathered in one place at he Arena. The food fair had ten international chefs who tutored young and established cooks who desired to break into the international limelight in some years to come. The fair attracted a record, 120, 000 visitors.
The Social Media Week
In February of the same year under review, the bank sponsored the annual and engaging Social Media Week which has been the hotbed of many discussions and trends that the social media interacts with for the larger part of the year. The SMW brings Social media influencers, bloggers, experts and writers together to discuss on their relevance and how to galvanize change in the polity.
Segun Agbaje Speaks At London Business School
True to type, the visionary and exemplary leadership of the CEO of GTBank, Mr. Segun Agbaje, came to the fore in April 2017, when he was a guest speaker at the prestigious London Business School. Also, Stanford Business School hosted the banking guru and benefitted from the wealth of knowledge of the CEO extra-ordinaire.
The bank also celebrated the children who are the future of tomorrow on Children’s Day. In a carnival-like atmosphere, the event attracted thousands of children and their parents, who came to have fun, just as A-list comedians and musicians entertained.
GTBank Principal’s Cup
When it comes to School Sports, the bank has contributed immensely in the development of school sports in almost a decade. In partnership with the state of excellence, Lagos State, the GT Principal’s Cup annually engages scores of secondary schools in a football tournament. This has helped in no small measure to act as a pool where Under-17 footballers are being found and honed; to compete and bring honour and glory to the country.
GTBank Masters Cup, Season 6
One of the golf tournaments that the high-flying bank also sponsors is the GT Bank Masters Cup. Now in its seventh season, the tournament has added to the growing list of golf tournaments in the country and this is about improving the sport.
The highly creative and interactive TV program, is part of the ways, the bank has supported the entertainment and media industry. Ndani TV, an online TV show, which creates content and markets them, once hosted an entrepreneurship reality show.
Tagged ‘The African Dream,’ the reality TV show hosted Ethiopian award-winning fashion entrepreneur, who deals in making of shoe wears and other products. A business reality show which is in its 2nd Season, was solely sponsored by the bank in August of this same year under review.
Tagged CAMPO RealTalk GTBank 2017, the business reality show was to create and train the next big young entrepreneurs in the ideals of starting and growing a business from the scratch. Other initiatives the bank embarked on in 2017 were the Digital Skill Training for SMEs and a Staff Health Week Walk.
In July 2017, a new library was built in Yaba area of Lagos State, to boost the intellectual and academic field. The initiative was part of the GT Bank Coronation Cup. Also, the bank, through its CSR initiative, supported the 7th edition of Annual Autism Program. An online gallery named Art635, engaged over 57 artistes and showcased 553 pieces of artwork in an exhibition sponsored by GT Bank.
2017: Harvest of Awards for GTBank
For 2017, GT Bank excelled on all fronts, carting away with most of the awards available. The list includes but not limited to: Boardroom Corporate Award 2017: Best Corporate Governance Financial Services Africa 2017.
African Investor Award: best performing Ai 100 Company and Segun Agbaje was the Ai 100 CEO of the Year. Euromoney Award For Excellence 2017: Nigeria’s best bank and best bank for SMEs in Africa. Euromoney Private Banking Survey 2017: Best private banking services overall and Net-worth-specific services, commercial banking capabilities
Emeafinance African Banking Awards 2017: Best Bank In Nigeria, Best Bank for CSR in Africa and CEO of the year. World Finance banker of the year Africa 2017, Segun Agbaje, Bank Banking Group Nigeria and Best Retail Bank. African Banker awards 2017: African bank of the year. AABLA company of the year, 2017. Excellence in retail finance services convention 2017: best deposit service, best retail payment in Nigeria
The Banker Awards 2017: 2017 Bank of year in Nigeria CEO Awards: 2017 CEO of the year, Segun Agbaje; AI International Finance Awards: Digital Bank Efficiency Award 2017: Best Customer Experience Award – electronic platform experience); Instant payments transaction efficiency Cashless Driver: card usage on point of sale terminals; Cashless driver: real time payments.
Point of sale card transaction efficiency award; Electronic data rendition compliance and integrity award etc. All of these have culminated into making GTBank the bank of the moment and the Segun Agabje-led team is still not relenting in their resounding service provision to all their customers.
—- Bolatito Adebola
UBA Academy Gets CIBN Accreditation for Excellence in Training, Capacity Building
In recognition of its high standard, quality of human resources development, training and capacity building, The Chartered Institute of Bankers of Nigeria(CIBN) has certified and awarded UBA Academy the certificate of accreditation in line with the Central Bank of Nigeria’s Competency Framework for the banking industry .
UBA Academy, the dedicated learning and development centre of the Pan African financial institution, United Bank for Africa (UBA) Plc, was accorded the new recognition of excellence at a ceremony presided over by the President/Chairman of Council of the institute, Dr. Uche Olowu in Lagos on Thursday.
According to the president of the institute, UBA Academy was conferred with the new status having met the rigorous standards set for the delivery of their suites of programmes by the Institute.
The certification follows rigorous assessment exercise carried out by the institute’s Capacity Building Committee, the accreditation agency under the competency framework for the country’s banking and finance industry instituted by the Central Bank of Nigeria.
“This Accreditation is an affirmation that UBA Academy has adopted and complied with the minimum assessment standards for programmes run by the organisation, which have gained a label of recognition and distinction,” Olowu said.
According to him the accreditation of UBA Academy would enable its graduates to be eligible for exemptions from various subjects in the banking professional examinations thereby facilitating their completion of the Chartered Banker examination. “This will not only enable them comply with the provisions of the Competency Framework for the banking industry, it will go a long way in the strengthening of the intellectual resources and capabilities available in their institutions,” he concluded.
Speaking at the ceremony, the Bank’s Group Head Human Resources, Mrs Patricia Aderibigbe, while appreciating the recognition conferred on the UBA Academy, said the academy has already embarked on training for the future with digitisation of its training programmes and modules.
“With Ignite, UBA has taken training into the future as we believe that the only way to get the best results and continually stay ahead of the curve is to continually sharpen our most important asset – our people, using mobile technology,” Aderibigbe said.
Aderibigbe promised that UBA Academy will continuously seek improvement in ensuring that it serves the needs of industry in a changing banking industry.
Union Bank Shines At Sustainability, Enterprise And Responsibility Awards (SERAs)
Union Bank has won the Best Company in Environmental Excellence Award and the peoples choice Award for the Most Outstanding Company in CSR/Sustainability’at the 2018 Sustainability, Enterprise and Responsibility Awards (SERAs). The awards were presented at the SERAS ceremony which took place recently at the MUSON center in Lagos.
Following an extensive vetting process that included an on-site inspection of applicants’ Corporate Social Responsibility (CSR) and sustainability projects and initiatives, Union Bank was nominated across seven award categories including The SERAs Innovation Prize, Best Company in Education and Best Company in Sustainability Reporting.
Commenting on the two awards received by the Bank, Ogochukwu Ekezie-Ekaidem, Head Corporate Communication, and Marketing at Union Bank said:
“Corporate citizenship is a core pillar of our brand and business strategy. We are committed to being a sustainability champion in Nigeria and we are always improving our business operations, social engagement and innovation practices to ensure beyond compliance, we are leading the charge to deliver a sustainable future for Nigeria. We thank the SERAS team and all members of the public who recognise the work we are doing.”
Now in its 12th year, SERAs is an annual project organized by TruContact CSR, which aims to promote and raise awareness about the roles organizations to play with an emphasis on their responsibility towards stakeholders and the social development of Africa. The theme for this year’s edition was ‘Poverty Eradication through sustainability: Turning Challenges into opportunities’.
As part of its Citizenship and Sustainability efforts, Union Bank represents Nigeria on the global financial inclusion working group at the World Economic Forum. The bank is a member of the Business Call to Action (BCtA) group and United Nations Global Compact (UNGC) and has recently published its first UNGC Communication of Progress report.
Union Bank also publishes an annual Citizenship, Sustainability and Innovation report which highlights its strategic approach, initiatives and impact made in these areas within the last year.
GTBank Maintains Leading Position As Best Bank In Nigeria; Wins Bank Of The Year, Sierra Leone
Foremost African financial institution, Guaranty Trust Bank Plc has won the award for “Bank of the year Nigeria” for the second year in a row at The Banker’s Bank of the Year Awards, regarded as the industry standard for excellence within the global banking sector.
Guaranty Trust Bank Sierra Leone Ltd, a subsidiary of Guaranty Trust Bank Plc, was also recognized as the “Bank of the Year Sierra Leone” at the event, which held on November 29, 2018, at the Sheraton Grand London Park Lane, London, United Kingdom.
The Banker, a publication of the Financial Times, is the world’s leading monthly journal of records for the banking Industry, with over 90 years expertise in publishing developments in the banking industry in Africa and on the global scale. The Magazine’s Bank of the Year Awards celebrates leading financial institutions within the global banking sector who are setting new industry standards and driving innovation in financial services and customer experience.
Receiving the award on behalf of the Bank, Segun Agbaje, Managing Director/CEO of GTBank said; “We are honoured to be recognized as the 2018 Bank of the Year in Nigeria and Sierra Leone. These awards serve as further motivation for us as we continue to go beyond traditional banking services by creating innovative digital services that are less about us as bank and more about our customers and how we empower them with everything that they need to better their lives.”
He further stated that “Our vision has always been to create an oasis in the financial services industry that leads, not only in earnings and returns on equity but also in maintaining world-class corporate governance standards and pushing the bounds in service delivery and customer experience. These awards reflect our sustained commitment towards this vision, which we will continue to pursue, driven by our passion for excellence and guided by our founding values of hard work, discipline, and integrity.”
Alongside its record for consistent year-on-year growth, GTBank is widely regarded by industry watchers as a trailblazer in the banking industry due to its many innovations in digital and financial services.
Recently, the Bank launched Habari, Nigeria’s largest platform for music, shopping and lifestyle content and the first mobile platform created by a financial institution in the country that focuses on enabling people’s needs and lifestyle rather than providing regular banking products.
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