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Heritage Bank Plc, Nigeria’s Most Innovative Banking Services Provider, has rewarded 24 loyal customers in its on-going Happy Days Promo with 42-inch LED flat screen TV at a monthly raffle draws held in Lagos yesterday.
The bank recently launched the six-month promo to reward customers who made N20, 000 deposits into its account on a monthly basis with a 42 –inch LED flat screen TV, a customer with N100,000 deposit at the end of April will be qualified to win N1 million while a customer with N500,000 deposit at the end of May will be qualified  to win a brand new Toyota Corolla saloon car.
Two winners each emerged from across the six geo-political zones of the country: Abuja Group, Lagos Group, North Group, South East Group, South-South Group and South –West Group.
In the Abuja Group, where 64 customers qualified for the December draws, Uchenna Egbo and Adams Oshiomole Mohammed emerged as winners while in the January draws, with 58 qualifying customers, Awalite Adaobi Mmachukwu and Ekanem Idaye Grace Charles emerged as winners.
Obimma Osita Innocent and Nwagbo Nonye Anastasia won in the December draws in the Lagos Group while Asomugha Sunday Okwuchukwu win in the January 2017 draws. 
In the North Group, Namadi Abba and Charity Ogbonna won in the December draws while Chinwendu Akamelu and Muyibat Abdulkarim were the winners in the group in January deaws. 
Okoro John Nwankwo and Emeghobo Ifeanyi Chigozie emerged winners of the 42-inch LED flat screen TV in the December edition while Obangwu Dorathy Ngozi and Ozoemenan Adagba James were the winners in the group for the month of January.
In South-South, Nmah Ihuoma Onwuka and Lynda Ijeoma Ukachike won in December 2016 draws while Akpan Bill Afia and Mary Effiong Thompson won in the January draws. 
Makanjuola Segun Kayode and Aromolaran Mayowa Alade won the December 2016 draws while Christiana Adegbola and Babatunde Tayo Anthonia won the January 2017 draws.
In a keynote address, Mrs. Adaeze Udensi, Executive Director, Retail/SME Bank Directorate of the bank said the six-month promo was flagged off in December 2016 to celebrate existing and potential customers of the Bank.
She said customers of the Bank were expected to make deposits into their accounts to qualify them for monthly raffle draws, adding that any customer who was able to keep N100, 000 in its account at the end of April 2017 would qualify for a draw to win N1 million while at the end of the promo, (May 31) one lucky customer will win a brand new Toyota Corolla saloon car out of customers who have N500,000 and above as deposits.
In her contribution, Mrs. Mary Akpobome, Executive Director, Business Bank, said Heritage Bank had kept its word by rewarding loyal customers in the promo, adding that the bank has been advertising the promo for some time now.
“You can see the level of transparency that had been displayed in the promo,” Mrs. Akpobome said. She encouraged existing and potential customers to participate in it because the future is bright for all who save in the Happy Days promo.
Also speaking, Mr. Fela Ibidapo, Group Head of Corporate Communication of the Bank said with this promo and other services of the Bank, it (bank) was now well positioned to offer unique services to its customers.
The raffle draws were attended by other executive directors of the Bank namely: Messrs Niyi Adeseun (Service Bank) and Jude Monye (Enterprise Risk Management and Control) as well as Mr. Joshua Nggada of the Consumer Protection Agency (CPC) and Seyi Oreagba of Lagos Lottery Board among others.

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UBA Promises To Put Customers’ Needs First As It Holds 2019 Forum In Lagos

Gbemileke Ajayi

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The pan African Financial Services Institution, United Bank for Africa(UBA) has again reiterated its commitment to surpass the expectations of its customers through the provision of products and services that meet their needs. The Bank made this promise at a special Customer Forum to mark the 2019 edition of the Customer’s Service Week.

The forum which was held at the bank’s Head Office, in Lagos, was very interactive and presented an opportunity for the management, staff, and customers to share ideas on how to improve customer-satisfaction, in line with the bank’s Customer First Philosophy.

UBA’s Group Executive, Customer Fulfilment Centre, Mr Anant Rao, who welcomed customers to the forum, explained that the bank has deliberately re-focused and re-engineered its activities to put the customers first, adding that it has been leveraging on a three-prong lever of People, Process and Technology, in a bid to ensure maximum satisfaction to the customers, without whom the bank will not exist.

He said, “The singular mission of our consistent and superior customer experience has been imbibed into the DNA of each and every staff of the bank. In this way, there is no gainsaying that Service has been institutionalized at UBA. The mantra of our Customers being our employers has been ingrained into the psyche of each and every staff.”

Also speaking, the Group Head, Marketing, Mrs Dupe Olusola, said the bank has tailored a lot of products to assist customers to thrive in their various fields, adding that there was a lot of focus on small and medium scale enterprises which are growth drivers of any growing economy.

She said, “At UBA, we are constantly thinking about you, creating personalized products you need to achieve your goals. Right from the kids, children, young adults, students to the mass retail market; SMEs; creative industry; agricultural; UBA has something for everyone, and we are here at your service all the time.”

Some of the customers who were at the event, commended the bank for the services it rendered to them, and also pointed out areas of improvement and expectation, adding that this will lead to beneficial interests to both parties.

A customer of the bank, High Chief Goddy Ulasi, who has banked with UBA for over 15 years, commended the bank for helping him and his business grow over the years and called on the bank to make rates more competitive to ensure that customers and businesses also benefit even more from the bank.

In response, the Group Head, Transaction and Electronic Banking, Mr. Sampson Aneke, said the customers remain the key focus of the bank, adding that the bank is in discussions with the key agents to ensure ease of transactions.

Earlier, UBA’s Group Managing Director/Chief Executive Officer, Mr. Kennedy Uzoka, who wrote a statement on the significance of continuous excellent service delivery to customers, appreciated the staff who have worked tirelessly to satisfy customers and urged them not to rest on their oars.

“Let’s strive to put the magical touch in everything we do to create a symbolic service experience for our ‘Employer’ – the Customer!”, Uzoka said.

The theme for this year’s celebrations, “Magic Happens Here”, embodies all that the bank represents as encompassed in its Core Values – the 3EEEs: Excellence, Enterprise and Execution.

The United Bank for Africa, Africa’s global bank, was founded 70 years ago in Nigeria and today, operates in 20 African countries and in the United Kingdom, the USA and with presence in France. UBA serves over 17 million customers across the globe with more than 1000 branches and touchpoints. In 2018, the bank received the award of Africa’s Best Digital Bank by the Banker’s magazine

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Zenith Bank Drives Convenient Banking And Financial Inclusion With Z-Money

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Nigeria’s leading financial institution, Zenith Bank Plc, has introduced Z-Money, which brings banking services closer to its customers and enhance financial inclusion among the under-banked and unbanked populace of the country.

Z-Money is an agency banking product of the bank which entails the onboarding of agents who are expected to render basic financial services on behalf of the bank.

Through the bank’s network of agents spread across the urban and rural communities in the country, customers are able to open accounts, deposit cash into any account, withdraw cash from any bank account, transfer funds, buy airtime, pay bills, and do so much more in a convenient way. In order to engender trust among its customers, the Bank ensures that all transactions done through the agents are PIN protected and safe.

Commenting on the new product, the Group Managing Director/Chief Executive of Zenith Bank Plc, Mr. Ebenezer Onyeagwu said “the bank remains focused on providing premium financial solutions that create value for its customers wherever they are located across the country”. He added that apart from helping to extend the bank’s retail reach across all segments of the market, the adoption of the agency banking platform also demonstrates the bank’s commitment to achieving financial inclusion in the country.

Zenith Bank Plc is recognized as one of the most innovative financial institutions in Nigeria and was voted the most customer-focused bank in Nigeria for the Retail and SME segments in the 2018 KPMG Annual Banking Industry Customer Satisfaction Survey (BICSS).

The bank’s commitment to world-class service standards has led to several product innovations over the last few weeks including the “Zenith Timeless Account”, which allows Nigerians aged 55 years and above bank for free, the “Zenith Save4me”, a high-interest target savings account and “Dubai Visa Service” on the Zenith Internet Banking Platform, which allows convenient application and payment for visas to Dubai.

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The Next Titan Season-6: Heritage Bank Continues To Boosts Entrepreneurship Among Youths

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Heritage Bank Plc, Nigeria’s most innovative banking service provider has again thrown its usual support behind the organizer of The Next Titan, so as to have a better and improved season six of the programme.

This year’s edition of the reality TV show is again headlined by Heritage Bank and is targeted at giving young entrepreneurs an opportunity to display their ingenuity and talents.

The programme, which also, focuses on ensuring that the entrepreneurial goals of the Nigerian youths are achieved, had its auditions in four of the six geopolitical zones of the country.

Speaking during the audition at the Sheba Event Centre in Lagos, the MD/CEO of the bank, Ifie Sekibo stated that the Heritage Bank has continued to make seamless efforts to demonstrate its commitment towards developing and positioning youths to become world-class citizens equipped and ready to be absorbed into an increasingly competitive workforce.

“One of the reasons why we chose, as an organization, to support the entrepreneurial growth and welfare of the youths is to see young men and women play vital roles in the socio-economic development of the country and help curb the high level of unemployment,” Sekibo said.

The MD, who was represented by the Head, Brand Management & Sustainability, Corporate Communications, Heritage Bank, Ozena Utulu, said Heritage Bank is positioned to lead the recovery of the economy through enhancing youth entrepreneurship development and engendering self-employment via its various initiatives and products.

According to Sekibo, the drive to support youths seeks to create, preserve and transfer wealth across generations. He explained that the entrepreneur schemes of the bank has always focused on dependable job-creating sectors, such as the agricultural value chain (fish farming, poultry, snail farming), cottage industry, mining, and solid minerals, creative industry (tourism, arts and crafts), and ICT.
Sekibo stated that the bank supported this initiative because of its belief in Nigerian youth, who make up about 80 percent of the country’s population. He further explained that Heritage Bank was impressed with the nature in which talents were sought out, the rigorous selection process and the integrity with which the overall scheme was delivered.

Sekibo expressed satisfaction in the long term sustainability of the initiative, stating, we will not support something that will not stand the test of time.

The Executive Producer, The Next Titan, and Managing Director, Bravopoints International Limited, Mide Kunle-Akinlaja explained, “the idea behind the next titans is to create a Nigeria of our dreams, the roll calls of entrepreneurs with businessmen and women who will boost the nation’s economy and become employers of labour. It is not just an ordinary show but a show that transforms lives.”

According to him, The Next Titan over the past five years has been the only major entrepreneurial reality show in Nigeria, which provides an opportunity for young aspiring entrepreneurs with good business ideas that can transform the economy to compete among themselves on television in order to win a grand cash prize and a brand new car to start their dreams.

He noted that it was a platform designed to ignite the entrepreneurial spirit of the generality of young Nigerians who may not have the opportunity to participate directly through its regional auditions, but who can watch the TV show, and who can, as a result, take a decision to ply the route of entrepreneurship as a viable career option.

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